The Archive of Corporate Apologies
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The Archive of Corporate Apologies
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2023-10-13T22:37:33Z
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2023-10-22T23:49:06Z
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wikitext
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__NOTOC__
=== Welcome to ArCA, the Archive of Corporate Apologies ===
When I worked in sustainable development I was tasked to set up and run a due diligence system to assess the advisability of engaging with potential donors and operational partners. Due to the geographical areas in which we operated, we were frequently of interest to entities concerned with CSR and green operations for a variety of reasons. I would investigate their track record, whether there were indicators of them being unreliable or reckless.
Essentially: were they “bad operators”? If they had had major scandals or lawsuits, how long ago were these? Had they attempted to repair the situation?
The art of the corporate apology can feature a range of qualities, which can include fear, arrogance, entitlement, genuine dread and remorse, etc. It can be issued by a human, by an entity, or by a human as entity.
I’ve started collecting corporate apologies and the incidents that surround them and have elaborated a taxonomy for them. I am beginning to build the archive and develop a website that will include a game.
=== You can: ===
* Check out the [[Taxonomy]] of corporate apologies
* Play [[ArCAdia Memos]] - a little corporate apologies madlibs
* Explore the [[Archive of Corporate Apologies]]
==== I still don't understand X! ====
Well, that's no problem. Even if something isn't explained in the documentation/FAQ, we are still happy to help you. You can find us here:
* [[meta:Special:MyLanguage/Help center|On our own Miraheze wiki]]
* On [[phab:|Phabricator]]
* On [https://miraheze.org/discord Discord]
* On IRC in #miraheze on irc.libera.chat ([irc://irc.libera.chat/%23miraheze direct link]; [https://web.libera.chat/?channel=#miraheze webchat])
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2023-10-31T22:31:06Z
2.136.240.120
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wikitext
text/x-wiki
__NOTOC__
=== Welcome to ArCA, the Archive of Corporate Apologies ===
When I worked in sustainable development I was tasked to set up and run a due diligence system to assess the advisability of engaging with potential donors and operational partners. Due to the geographical areas in which we operated, we were frequently of interest to entities concerned with CSR and green operations for a variety of reasons. I would investigate their track record, whether there were indicators of them being unreliable or reckless.
Essentially: were they “bad operators”? If they had had major scandals or lawsuits, how long ago were these? Had they attempted to repair the situation?
The art of the corporate apology can feature a range of qualities, which can include fear, arrogance, entitlement, genuine dread and remorse, etc. It can be issued by a human, by an entity, or by a human as entity.
I’ve started collecting corporate apologies and the incidents that surround them and have elaborated a taxonomy for them. I am beginning to build the archive and develop a website that will include a game.
=== You can: ===
* Check out the [[[[Alignment|Taxonomy]]]] of corporate apologies
* Play [[ArCAdia Memos]] - a little corporate apologies madlibs
* Explore the [[Archive of Corporate Apologies]]
==== I still don't understand X! ====
Well, that's no problem. Even if something isn't explained in the documentation/FAQ, we are still happy to help you. You can find us here:
* [[meta:Special:MyLanguage/Help center|On our own Miraheze wiki]]
* On [[phab:|Phabricator]]
* On [https://miraheze.org/discord Discord]
* On IRC in #miraheze on irc.libera.chat ([irc://irc.libera.chat/%23miraheze direct link]; [https://web.libera.chat/?channel=#miraheze webchat])
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24
2023-10-31T22:31:36Z
2.136.240.120
0
wikitext
text/x-wiki
__NOTOC__
=== Welcome to ArCA, the Archive of Corporate Apologies ===
When I worked in sustainable development I was tasked to set up and run a due diligence system to assess the advisability of engaging with potential donors and operational partners. Due to the geographical areas in which we operated, we were frequently of interest to entities concerned with CSR and green operations for a variety of reasons. I would investigate their track record, whether there were indicators of them being unreliable or reckless.
Essentially: were they “bad operators”? If they had had major scandals or lawsuits, how long ago were these? Had they attempted to repair the situation?
The art of the corporate apology can feature a range of qualities, which can include fear, arrogance, entitlement, genuine dread and remorse, etc. It can be issued by a human, by an entity, or by a human as entity.
I’ve started collecting corporate apologies and the incidents that surround them and have elaborated a taxonomy for them. I am beginning to build the archive and develop a website that will include a game.
=== You can: ===
* Check out the [[Alignment|Taxonomy]] of corporate apologies
* Play [[ArCAdia Memos]] - a little corporate apologies madlibs
* Explore the [[Archive of Corporate Apologies]]
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The public ad placed by KFC in newspapers in the UK.
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Created page with "[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]] =FCK= '''''KFC ran out of chicken in the UK.''''' ==Incident== KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK". The ad promised that KFC would not let this happen again. '''Year:''' 2010 ===Characteristics=== '''Type of Incident:..."
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[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]]
=FCK=
'''''KFC ran out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK".
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
===Characteristics===
'''Type of Incident:''' light
'''Response alignment:''' chaotic good
'''Response by:''' corporation
'''Vehicle of apology:''' newspaper
'''Restorative action?''' no
'''Backlash to apology?''' no
'''Audience response?''' positive
===Quote or testimonial ===
''"A chicken restaurant without any chicken. It's not ideal."''
- The KFC apology ad.
[[Category: Light|Chaotic good|Corporate response|Newspaper|No rest.|No backlash|Positive response]]
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[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]]
=FCK=
'''''KFC ran out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK".
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
===Characteristics===
'''Type of Incident:''' light
'''Response alignment:''' chaotic good
'''Response by:''' corporation
'''Vehicle of apology:''' newspaper
'''Restorative action?''' no
'''Backlash to apology?''' no
'''Audience response?''' positive
===Quote or testimonial ===
''"A chicken restaurant without any chicken. It's not ideal."''
- The KFC apology ad.
[[Category: Light | Chaotic good | Corporate response|Newspaper|No rest.|No backlash|Positive response]]
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[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]]
=FCK=
'''''KFC ran out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK".
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
===Characteristics===
'''Type of Incident:''' light
'''Response alignment:''' chaotic good
'''Response by:''' corporation
'''Vehicle of apology:''' newspaper
'''Restorative action?''' no
'''Backlash to apology?''' no
'''Audience response?''' positive
===Quote or testimonial ===
''"A chicken restaurant without any chicken. It's not ideal."''
- The KFC apology ad.
[[Category: Light ]]
[[Category: Chaotic good ]]
[[Category: Corporate response]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
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[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]]
=FCK=
'''''KFC ran out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK".
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
===Characteristics===
'''Type of Incident:''' light
'''Response alignment:''' chaotic good
'''Response by:''' corporation
'''Vehicle of apology:''' newspaper
'''Restorative action?''' no
'''Backlash to apology?''' no
'''Audience response?''' positive
===Quote or testimonial ===
''"A chicken restaurant without any chicken. It's not ideal."''
- The KFC apology ad.
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Corporate response]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
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[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]]
=FCK=
'''''KFC ran out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK".
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
===Characteristics===
'''Type of Incident:''' light
'''Response alignment:''' chaotic good
'''Response by:''' corporation
'''Vehicle of apology:''' newspaper
'''Restorative action?''' no
'''Backlash to apology?''' no
'''Audience response?''' positive
===Quote or testimonial ===
''"A chicken restaurant without any chicken. It's not ideal."''
- The KFC apology ad.
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
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[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]]
=FCK=
'''''KFC ran out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK". <br />
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
===Characteristics===
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' newspaper <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
===Quote or testimonial ===
''"A chicken restaurant without any chicken. It's not ideal."''
- The KFC apology ad.
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
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[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]]
'''''KFC ran out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK". <br />
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
===Characteristics===
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' newspaper <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
===Quote or testimonial ===
''"A chicken restaurant without any chicken. It's not ideal."''
- The KFC apology ad.
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
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[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]]
'''''KFC ran out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK". <br />
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
===Characteristics===
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' newspaper <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
===Quote or testimonial ===
''"A chicken restaurant without any chicken. It's not ideal."''
- The KFC apology ad.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
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[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]]
'''''KFC ran out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK". <br />
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
==Characteristics==
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' newspaper <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
==Quote or testimonial ==
''"A chicken restaurant without any chicken. It's not ideal."''
- The KFC apology ad.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
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[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]]
'''''KFC ran out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK". <br />
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
==Characteristics==
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' newspaper <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
==Quote or testimonial ==
<br />
''"A chicken restaurant without any chicken. It's not ideal."'' <br />
- The KFC apology ad.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
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[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]]
'''''KFC ran out of chicken in the UK.'''''
==Incident==
<br />
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK". <br />
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
<br />
==Characteristics==
<br />
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' newspaper <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
<br />
==Quote or testimonial ==
<br />
''"A chicken restaurant without any chicken. It's not ideal."'' <br />
- The KFC apology ad.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
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[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]]
'''''KFC ran out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK". <br />
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' newspaper <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
<br />
==Quote or testimonial ==
''"A chicken restaurant without any chicken. It's not ideal."'' <br />
- The KFC apology ad.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
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[[File:FCK.webp|thumb|right|Apology ad used by KFC in UK newspapers.]]
'''''KFC runs out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK". <br />
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' newspaper <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
<br />
==Quote or testimonial ==
''"A chicken restaurant without any chicken. It's not ideal."'' <br />
- The KFC apology ad.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
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<h1>D&D Alignment Chart</h1>
<table>
<tr>
<th></th>
<th>Lawful</th>
<th>Neutral</th>
<th>Chaotic</th>
</tr>
<tr>
<td>Good</td>
<td>Lawful Good</td>
<td>Neutral Good</td>
<td>Chaotic Good</td>
</tr>
<tr>
<td></td>
<td>Upholds order, justice, and the greater good.</td>
<td>Does good without being bound by rules.</td>
<td>Fights for freedom and individuality, often against oppressive systems.</td>
</tr>
<tr>
<td>Neutral</td>
<td>Lawful Neutral</td>
<td>True Neutral</td>
<td>Chaotic Neutral</td>
</tr>
<tr>
<td></td>
<td>Values order and tradition, often follows a personal code.</td>
<td>Acts without bias towards good or evil, guided by practicality.</td>
<td>Values personal freedom and may not conform to societal norms.</td>
</tr>
<tr>
<td>Evil</td>
<td>Lawful Evil</td>
<td>Neutral Evil</td>
<td>Chaotic Evil</td>
</tr>
<tr>
<td></td>
<td>Uses systems and order to achieve their evil goals.</td>
<td>Actively seeks to harm others for their own gain.</td>
<td>Delights in violence and chaos, often causing harm for pleasure.</td>
</tr>
</table>
</body>
</html>
f128f6da93e9b9faa6c5974766e6fb212cb89292
22
21
2023-10-31T22:28:35Z
2.136.240.120
0
wikitext
text/x-wiki
{| class="wikitable" style="width: 50%; margin: 0 auto;"
|-
!
! Lawful
! Neutral
! Chaotic
|-
! Good
| Lawful Good
| Neutral Good
| Chaotic Good
|-
| Description
| Upholds order, justice, and the greater good.
| Does good without being bound by rules.
| Fights for freedom and individuality, often against oppressive systems.
|-
! Neutral
| Lawful Neutral
| True Neutral
| Chaotic Neutral
|-
| Description
| Values order and tradition, often follows a personal code.
| Acts without bias towards good or evil, guided by practicality.
| Values personal freedom and may not conform to societal norms.
|-
! Evil
| Lawful Evil
| Neutral Evil
| Chaotic Evil
|-
| Description
| Uses systems and order to achieve their evil goals.
| Actively seeks to harm others for their own gain.
| Delights in violence and chaos, often causing harm for pleasure.
|}
13458d0862027009eae1b41c20ce7aae19857ee0
23
22
2023-10-31T22:29:21Z
2.136.240.120
0
wikitext
text/x-wiki
{| class="wikitable" style="width: 50%; margin: 0 auto;"
|-
!
! Lawful
! Neutral
! Chaotic
|-
! Good
| Lawful Good
| Neutral Good
| Chaotic Good
|-
|
| Upholds order, justice, and the greater good.
| Does good without being bound by rules.
| Fights for freedom and individuality, often against oppressive systems.
|-
! Neutral
| Lawful Neutral
| True Neutral
| Chaotic Neutral
|-
|
| Values order and tradition, often follows a personal code.
| Acts without bias towards good or evil, guided by practicality.
| Values personal freedom and may not conform to societal norms.
|-
! Evil
| Lawful Evil
| Neutral Evil
| Chaotic Evil
|-
|
| Uses systems and order to achieve their evil goals.
| Actively seeks to harm others for their own gain.
| Delights in violence and chaos, often causing harm for pleasure.
|}
da35041343b389226f46a9193b6d4c6e72e879ca
Tampons disappear
0
7
26
2023-10-31T23:27:21Z
2.136.240.120
0
Created page with " '''''KFC runs out of chicken in the UK.''''' ==Incident== KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK". <br /> The ad promised that KFC would not let this happen again. '''Year:''' 2010 <br /> ==Characteristics== '''Type of Incident:''' light <br /> '''Response alignment:''' chaotic good <br /> ''..."
wikitext
text/x-wiki
'''''KFC runs out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK". <br />
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' newspaper <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
<br />
==Quote or testimonial ==
''"A chicken restaurant without any chicken. It's not ideal."'' <br />
- The KFC apology ad.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
a4a9c1641e5c9ecaea5421c653c3b2d2a1ad1d6f
28
26
2023-10-31T23:30:29Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Tampons.png|thumb|alt=Tampons to be taken off the shelves |Tampons taken off the shelves ]]
'''''KFC runs out of chicken in the UK.'''''
==Incident==
KFC ran out of chicken in the UK and decided to close its stores down. The company ran a full-page ad in several newspapers, displaying a modified version of the company's classic chicken bucket. This one read "FCK". <br />
The ad promised that KFC would not let this happen again.
'''Year:''' 2010
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' newspaper <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
<br />
==Quote or testimonial ==
''"A chicken restaurant without any chicken. It's not ideal."'' <br />
- The KFC apology ad.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
259b46839081aa4925cac20e645ba9357b9d5458
29
28
2023-10-31T23:45:49Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Tampons.png|thumb|alt=Tampons to be taken off the shelves |Tampons taken off the shelves ]]
'''''O.B. took a line of tampons off the shelves, customers received personalized apologies '''''
==Incident==
Due to supply issues O.B. took a line of tampons off the shelves. Johnson & Johnson, O.B.'s parent company, sent 65,010 customers a personalized apology song video. This meant it had to create 10,000 videos, each addressing different names. <br />
Customers shared these on social media, which was good press for O.B..
'''Year:''' 2010
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' video <br />
'''Restorative action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
<br />
==Quote or testimonial ==
''"Jenna, I know we went away and let you down. <br />
Jenna (Jenna) believe me when I say... we wanna turn this thing around."'' <br />
- The KFC apology ad.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
b82bf9e4e89b08553d26e93e606996889769513e
31
29
2023-10-31T23:52:58Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Tampons.png|thumb|alt=Tampons to be taken off the shelves |Tampons taken off the shelves ]]
[[File:ArCA tampons apology.png|thumb|Tampons to be taken off of shelves.]]
'''''O.B. took a line of tampons off the shelves, customers received personalized apologies '''''
==Incident==
Due to supply issues O.B. took a line of tampons off the shelves. Johnson & Johnson, O.B.'s parent company, sent 65,010 customers a personalized apology song video. This meant it had to create 10,000 videos, each addressing different names. <br />
Customers shared these on social media, which was good press for O.B..
'''Year:''' 2010
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' video <br />
'''Restorative action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
<br />
==Quote or testimonial ==
''"Jenna, I know we went away and let you down. <br />
Jenna (Jenna) believe me when I say... we wanna turn this thing around."'' <br />
- The KFC apology ad.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Newspaper]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
72dcd1b8671d8c90f84f5f13cffa172cf8bbcd38
32
31
2023-10-31T23:53:55Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:ArCA tampons apology.png|thumb|Tampons to be taken off of shelves.]]
'''''O.B. took a line of tampons off the shelves, customers received personalized apologies '''''
==Incident==
Due to supply issues O.B. took a line of tampons off the shelves. Johnson & Johnson, O.B.'s parent company, sent 65,010 customers a personalized apology song video. This meant it had to create 10,000 videos, each addressing different names. <br />
Customers shared these on social media, which was good press for O.B..
'''Year:''' 2010
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' video <br />
'''Restorative action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
<br />
==Quote or testimonial ==
''"Jenna, I know we went away and let you down. <br />
Jenna (Jenna) believe me when I say... we wanna turn this thing around."'' <br />
- The KFC apology ad.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Video]]
[[Category: Restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
8e5a306fbb6038b04253afabd9132ffb3af4ab90
33
32
2023-10-31T23:54:30Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:ArCA tampons apology.png|thumb|Tampons to be taken off of shelves.]]
'''''O.B. took a line of tampons off the shelves, customers received personalized apologies '''''
==Incident==
Due to supply issues O.B. took a line of tampons off the shelves. Johnson & Johnson, O.B.'s parent company, sent 65,010 customers a personalized apology song video. This meant it had to create 10,000 videos, each addressing different names. <br />
Customers shared these on social media, which was good press for O.B..
'''Year:''' 2010
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' video <br />
'''Restorative action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
<br />
==Quote or testimonial ==
''"Jenna, I know we went away and let you down."'' <br />
"''Jenna (Jenna) believe me when I say... we wanna turn this thing around."'' <br />
- The KFC apology ad.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Video]]
[[Category: Restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
8a9373b1231cfb95d81a8d10e18cf5aa904c5165
34
33
2023-10-31T23:54:55Z
Jenesaiswha
2
/* Quote or testimonial */
wikitext
text/x-wiki
[[File:ArCA tampons apology.png|thumb|Tampons to be taken off of shelves.]]
'''''O.B. took a line of tampons off the shelves, customers received personalized apologies '''''
==Incident==
Due to supply issues O.B. took a line of tampons off the shelves. Johnson & Johnson, O.B.'s parent company, sent 65,010 customers a personalized apology song video. This meant it had to create 10,000 videos, each addressing different names. <br />
Customers shared these on social media, which was good press for O.B..
'''Year:''' 2010
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' video <br />
'''Restorative action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
<br />
==Quote or testimonial ==
''"Jenna, I know we went away and let you down.'' <br />
''Jenna (Jenna) believe me when I say... we wanna turn this thing around."'' <br />
- The KFC apology ad.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Video]]
[[Category: Restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
38bd433f9f3d4ff1d4ddd1e3a0b4bc27eae51da6
35
34
2023-10-31T23:55:19Z
Jenesaiswha
2
/* Quote or testimonial */
wikitext
text/x-wiki
[[File:ArCA tampons apology.png|thumb|Tampons to be taken off of shelves.]]
'''''O.B. took a line of tampons off the shelves, customers received personalized apologies '''''
==Incident==
Due to supply issues O.B. took a line of tampons off the shelves. Johnson & Johnson, O.B.'s parent company, sent 65,010 customers a personalized apology song video. This meant it had to create 10,000 videos, each addressing different names. <br />
Customers shared these on social media, which was good press for O.B..
'''Year:''' 2010
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Response alignment:''' chaotic good <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' video <br />
'''Restorative action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' positive <br />
<br />
==Quote or testimonial ==
''"Jenna, I know we went away and let you down.'' <br />
''Jenna (Jenna) believe me when I say... we wanna turn this thing around."'' <br />
- O.B. apology video.
<br /><br /><br />
[[Category: Light ]]
[[Category: 2010 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: Video]]
[[Category: Restitution]]
[[Category: No backlash]]
[[Category: Positive response]]
7b9f45eb63513dc20127e1a73ad01e45cca9697d
File:Tampons taken off the shelves .png
6
8
27
2023-10-31T23:29:23Z
Jenesaiswha
2
wikitext
text/x-wiki
Eerie store with amorphous looking personal hygene products lining the shelves. Everything is very pink.
00976cbfb0cc983f85da4f4980bb3ee2b49c48d7
File:ArCA tampons apology.png
6
9
30
2023-10-31T23:52:33Z
Jenesaiswha
2
wikitext
text/x-wiki
Eerie pink store, shelves lined with personal hygiene products.
69623026faaf344d07e5cb790d8e6d777a693693
File:Oscars apology 2017.png
6
10
36
2023-11-01T00:03:18Z
Jenesaiswha
2
wikitext
text/x-wiki
Faye and Warren reading out Oscar's winners in 2017 - AI generated.
e72cc5e8c1ae638572fc286c9c7e943f9d4cc30b
2017 Oscars
0
11
37
2023-11-01T01:01:25Z
Jenesaiswha
2
Created page with "[[File:Oscars apology 2017.png|thumb|Faye and Warren reading out Oscar's winners in 2017]] '''''Classic Oscar's mess ''''' ==Incident== "Faye Dunaway announced the wrong winner for Best Picture in the 2017 Oscars. PwC took responsibility, as the company tasked with the custody of the envelopes announcing winners. PwC and the (eroneously called out as winners) team from La La Land corrected the mistake on stage. <br /> PwC lated took responsibility and issued an extr..."
wikitext
text/x-wiki
[[File:Oscars apology 2017.png|thumb|Faye and Warren reading out Oscar's winners in 2017]]
'''''Classic Oscar's mess '''''
==Incident==
"Faye Dunaway announced the wrong winner for Best Picture in the 2017 Oscars. PwC took responsibility, as the company tasked with the custody of the envelopes announcing winners.
PwC and the (eroneously called out as winners) team from La La Land corrected the mistake on stage. <br /> PwC lated took responsibility and issued an extremely brief apology statement.
<br />
'''Year:''' 2017
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' statement <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
<br />
==Quote or testimonial ==
''"“We sincerely apologise to Moonlight, La La Land, Warren Beatty, Faye Dunaway, and Oscar viewers...'' <br />
- PwC statement.
<br />
==Links ==
Archived PwC [https://web.archive.org/web/20170227115922/https://www.oscars.org/news/statement-pricewaterhousecoopers statement].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2017 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: neutral]]
bee2733e68b4aa9e5565892c8ae11a43e021bf78
38
37
2023-11-01T01:02:05Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Oscars apology 2017.png|thumb|Faye and Warren reading out Oscar's winners in 2017 (AI-generated image).]]
'''''Classic Oscar's mess '''''
==Incident==
"Faye Dunaway announced the wrong winner for Best Picture in the 2017 Oscars. PwC took responsibility, as the company tasked with the custody of the envelopes announcing winners.
PwC and the (eroneously called out as winners) team from La La Land corrected the mistake on stage. <br /> PwC lated took responsibility and issued an extremely brief apology statement.
<br />
'''Year:''' 2017
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' statement <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
<br />
==Quote or testimonial ==
''"“We sincerely apologise to Moonlight, La La Land, Warren Beatty, Faye Dunaway, and Oscar viewers...'' <br />
- PwC statement.
<br />
==Links ==
Archived PwC [https://web.archive.org/web/20170227115922/https://www.oscars.org/news/statement-pricewaterhousecoopers statement].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2017 ]]
[[Category: Chaotic good ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: neutral]]
113cba4cba29ff649a5de8a30824388de8f46c05
File:Dominos weird.png
6
12
39
2023-11-01T01:08:40Z
Jenesaiswha
2
wikitext
text/x-wiki
Two imaginary Domino's employees that for some reason look like they are ferry ship officers.
aa87f89ca0d7e8e993630e4c5e49a736b4ec4b95
Dominos food tampering
0
13
40
2023-11-01T01:13:53Z
Jenesaiswha
2
Created page with "[[File:Dominos weird.png|thumb|Two imaginary Domino's employees that for some reason look like they are ferry ship officers.]] '''''Domino's employee uploads a food tampering video ''''' ==Incident== Viral video featuring "Domino’s employees putting cheese up their nose and farting on the salami they used on a customer’s pizza [...]. Domino’s CEO responded with a heartfelt apology video of his own." <br /> Domino's President apologized via video. <br /> '''Year..."
wikitext
text/x-wiki
[[File:Dominos weird.png|thumb|Two imaginary Domino's employees that for some reason look like they are ferry ship officers.]]
'''''Domino's employee uploads a food tampering video '''''
==Incident==
Viral video featuring "Domino’s employees putting cheese up their nose and farting on the salami they used on a customer’s pizza [...]. Domino’s CEO responded with a heartfelt apology video of his own." <br /> Domino's President apologized via video.
<br />
'''Year:''' 2009
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' statement <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
<br />
==Quote or testimonial ==
''"“It's not a surprise that this has caused a lot of damage to our brand. It sickens me that the actions of two individuals could impact our great system where a hundred and twenty five thousand men and women work for local business owners around the U.S. ...'' <br />
- PwC statement.
<br />
==Links ==
The apology [https://youtu.be/dem6eA7-A2I?si=6QIbN8BF72dhK7Cc video].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2009 ]]
[[Category: lawful neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: neutral]]
eb55f7e85153c0200e4a45729561e0ba8736e30e
41
40
2023-11-01T01:14:18Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Dominos weird.png|thumb|Two imaginary Domino's employees that for some reason look like they are ferry ship officers (AI-generated).]]
'''''Domino's employee uploads a food tampering video '''''
==Incident==
Viral video featuring "Domino’s employees putting cheese up their nose and farting on the salami they used on a customer’s pizza [...]. Domino’s CEO responded with a heartfelt apology video of his own." <br /> Domino's President apologized via video.
<br />
'''Year:''' 2009
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' statement <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
<br />
==Quote or testimonial ==
''"“It's not a surprise that this has caused a lot of damage to our brand. It sickens me that the actions of two individuals could impact our great system where a hundred and twenty five thousand men and women work for local business owners around the U.S. ...'' <br />
- PwC statement.
<br />
==Links ==
The apology [https://youtu.be/dem6eA7-A2I?si=6QIbN8BF72dhK7Cc video].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2009 ]]
[[Category: lawful neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: neutral]]
916f913e806107bd058ef2afdfb6806452db4490
42
41
2023-11-01T14:51:33Z
Jenesaiswha
2
/* Quote or testimonial */
wikitext
text/x-wiki
[[File:Dominos weird.png|thumb|Two imaginary Domino's employees that for some reason look like they are ferry ship officers (AI-generated).]]
'''''Domino's employee uploads a food tampering video '''''
==Incident==
Viral video featuring "Domino’s employees putting cheese up their nose and farting on the salami they used on a customer’s pizza [...]. Domino’s CEO responded with a heartfelt apology video of his own." <br /> Domino's President apologized via video.
<br />
'''Year:''' 2009
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' statement <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
<br />
==Quote or testimonial ==
''"“It's not a surprise that this has caused a lot of damage to our brand. It sickens me that the actions of two individuals could impact our great system where a hundred and twenty five thousand men and women work for local business owners around the U.S. ...“'' <br />
- PwC statement.
<br />
==Links ==
The apology [https://youtu.be/dem6eA7-A2I?si=6QIbN8BF72dhK7Cc video].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2009 ]]
[[Category: lawful neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: neutral]]
a8369d75932d0963f161d6337ba1288787153fab
43
42
2023-11-01T14:51:58Z
Jenesaiswha
2
/* Quote or testimonial */
wikitext
text/x-wiki
[[File:Dominos weird.png|thumb|Two imaginary Domino's employees that for some reason look like they are ferry ship officers (AI-generated).]]
'''''Domino's employee uploads a food tampering video '''''
==Incident==
Viral video featuring "Domino’s employees putting cheese up their nose and farting on the salami they used on a customer’s pizza [...]. Domino’s CEO responded with a heartfelt apology video of his own." <br /> Domino's President apologized via video.
<br />
'''Year:''' 2009
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' statement <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
<br />
==Quote or testimonial ==
''"“It's not a surprise that this has caused a lot of damage to our brand. It sickens me that the actions of two individuals could impact our great system where a hundred and twenty five thousand men and women work for local business owners around the U.S. ...“'' <br />
- Domino's President.
<br />
==Links ==
The apology [https://youtu.be/dem6eA7-A2I?si=6QIbN8BF72dhK7Cc video].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2009 ]]
[[Category: lawful neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: neutral]]
161eb2f0a253147421b4c22f0c05666a1dd43ebb
Apple Music v. Taylor Swift
0
14
44
2023-11-01T15:10:17Z
Jenesaiswha
2
Created page with "[[File:Dominos weird.png|thumb|Two imaginary Domino's employees that for some reason look like they are ferry ship officers (AI-generated).]] '''''Apple Music apologizes to Taylor Swift ''''' ==Incident== When Apple Music offered 3 free months of streaming without paying artists Taylor Swift boycotted the company. Swift posted on Tumbler about this and an Apple Music VP responded with "we hear you" over on Twitter. Another of his tweets stated "#AppleMusic will pay ar..."
wikitext
text/x-wiki
[[File:Dominos weird.png|thumb|Two imaginary Domino's employees that for some reason look like they are ferry ship officers (AI-generated).]]
'''''Apple Music apologizes to Taylor Swift '''''
==Incident==
When Apple Music offered 3 free months of streaming without paying artists Taylor Swift boycotted the company. Swift posted on Tumbler about this and an Apple Music VP responded with "we hear you" over on Twitter. Another of his tweets stated "#AppleMusic will pay artist for streaming, even during customer’s free trial period". He later expanded on that statement in a Billboard interview. They pledged to change the system and remunerate artists. <br />
To note: this was an instance of an apology to an individual posted on a public platform.
<blockquote class="twitter-tweet"><p lang="en" dir="ltr">We hear you <a href="https://twitter.com/taylorswift13?ref_src=twsrc%5Etfw">@taylorswift13</a> and indie artists. Love, Apple</p>— Eddy Cue (@cue) <a href="https://twitter.com/cue/status/612824947342229504?ref_src=twsrc%5Etfw">June 22, 2015</a></blockquote> <script async src="https://platform.twitter.com/widgets.js" charset="utf-8"></script>
'''Year:''' 2015
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' Twitter <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
<br />
==Quote or testimonial ==
''"We hear you @taylorswift13 and indie artists. Love, Apple,"'' <br />
- Eddy Cue, Senior Vice President of Internet Software and Services, Apple Music.
<br />
==Links ==
The apology [https://youtu.be/dem6eA7-A2I?si=6QIbN8BF72dhK7Cc video].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2015 ]]
[[Category: lawful neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: neutral]]
a887ede0388504d97dc9bdf3e41a4184e680035c
46
44
2023-11-01T15:28:30Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Taylor apology 1.png|thumb|Taylor Swift, apparently being apologized to by Apple Music]]
'''''Apple Music "apologizes" to Taylor Swift '''''
==Incident==
When Apple Music offered 3 free months of streaming without paying artists Taylor Swift boycotted the company. Swift posted on Tumbler about this and an Apple Music VP responded with a tweet stating the company would pay artists for streaming ''"even during customer's free trial period"'' and another noting ''"[https://twitter.com/taylorswift13?ref_src=twsrc%5Etfw we hear you]"''. He later expanded on that statement in a Billboard interview. <br />
To note: this was an instance of an apology to an individual posted on a public platform.
'''Year:''' 2015
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' Twitter <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' No. Recognition Without Regret <br />
<br />
==Quote or testimonial ==
''"We hear you @taylorswift13 and indie artists. Love, Apple,"'' <br />
- Eddy Cue, Senior Vice President of Internet Software and Services, Apple Music.
<br />
==Links ==
Recognition tweets [https://x.com/cue/status/612824947342229504?s=20 tweet one] and [https://x.com/cue/status/612824775220555776?s=20 two].
Billbord [https://www.billboard.com/pro/apple-changes-course-after-taylor-swift-open-letter-will-pay-labels-during/ interview].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2015 ]]
[[Category: chaotic neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Recognition without regret]]
[[Category: neutral]]
8358f97b80060bb43eb704bfbe805c2a2642a1f2
File:Taylor apology 1.png
6
15
45
2023-11-01T15:27:59Z
Jenesaiswha
2
wikitext
text/x-wiki
Taylor Swift, apparently being apologized to. AI-generated via the prompt "Show me the company Apple Music apologizing to taylor swift"
2be25077908a95a379ed8deb1f5ae8b0e9d5b53b
Airbnb Accused Of Racial Profiling
0
16
47
2023-11-01T15:50:27Z
Jenesaiswha
2
Created page with "[[File:Taylor apology 1.png|thumb|Taylor Swift, apparently being apologized to by Apple Music]] '''''Airbnb accused of discrimination and racial profiling ''''' ==Incident== " A study published in a Harvard paper found that inquiries from guests with names statistically more common among African Americans were 16% less likely to be accepted by hosts compared to those with names more common among white individuals. This revealed a systemic problem of racial bias within..."
wikitext
text/x-wiki
[[File:Taylor apology 1.png|thumb|Taylor Swift, apparently being apologized to by Apple Music]]
'''''Airbnb accused of discrimination and racial profiling '''''
==Incident==
" A study published in a Harvard paper found that inquiries from guests with names statistically more common among African Americans were 16% less likely to be accepted by hosts compared to those with names more common among white individuals. This revealed a systemic problem of racial bias within Airbnb. Following public scrutiny and pressure from government officials, Airbnb took steps to address the issue and formed a task force comprised of experts and advocates, including the director of the ACLU's legislative office and Eric Holder, former Attorney General of the United States.
The company ultimately decided to still allow hosts to view guests' names and pictures, but implementing measures to reduce bias. Measures included optional bias training for hosts, increased promotion of the Instant Book feature, and a commitment to making one million listings bookable via Instant Book. Additionally, Airbnb made adjustments to the search results page, making host pictures less prominent." <br />
The use of any of this measures has been questioned repeatedly and it is considered that Airbnb makes it very difficult for anyone to sue on the basis of discrimintaion.<ref> V. Vara, How Airbnb Makes it Hard to Sue for Discrimination, New Yorker, Nov. 3, 2016 </ref>
'''Year:''' 2015, 2016
<br />
==Characteristics==
'''Type of Incident:''' moderate <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' Twitter <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' No. Recognition Without Regret <br />
<br />
==Quote or testimonial ==
''"We hear you @taylorswift13 and indie artists. Love, Apple,"'' <br />
- Eddy Cue, Senior Vice President of Internet Software and Services, Apple Music.
<br />
==Links ==
Recognition tweets [https://x.com/cue/status/612824947342229504?s=20 tweet one] and [https://x.com/cue/status/612824775220555776?s=20 two].
Billbord [https://www.billboard.com/pro/apple-changes-course-after-taylor-swift-open-letter-will-pay-labels-during/ interview].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2015 ]]
[[Category: chaotic neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Recognition without regret]]
[[Category: neutral]]
b34e3bca9a8c88809ca407693f5dd17264cfb4f1
48
47
2023-11-01T15:53:12Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Taylor apology 1.png|thumb|Taylor Swift, apparently being apologized to by Apple Music]]
'''''Airbnb accused of discrimination and racial profiling '''''
==Incident==
" A study published in a Harvard paper found that inquiries from guests with names statistically more common among African Americans were 16% less likely to be accepted by hosts compared to those with names more common among white individuals. This revealed a systemic problem of racial bias within Airbnb. Following public scrutiny and pressure from government officials, Airbnb took steps to address the issue and formed a task force comprised of experts and advocates, including the director of the ACLU's legislative office and Eric Holder, former Attorney General of the United States.
The company ultimately decided to still allow hosts to view guests' names and pictures, but implementing measures to reduce bias. Measures included optional bias training for hosts, increased promotion of the Instant Book feature, and a commitment to making one million listings bookable via Instant Book. Additionally, Airbnb made adjustments to the search results page, making host pictures less prominent." <br />
The use of any of this measures has been questioned repeatedly and it is considered that Airbnb makes it very difficult for anyone to sue on the basis of discrimintaion.<ref> V. Vara, How Airbnb Makes it Hard to Sue for Discrimination, New Yorker, Nov. 3, 2016, https://www.newyorker.com/business/currency/how-airbnb-makes-it-hard-to-sue-for-discrimination </ref>
'''Year:''' 2015, 2016
<br />
==Characteristics==
'''Type of Incident:''' moderate <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' Twitter <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' No. Recognition Without Regret <br />
<br />
==Quote or testimonial ==
''"We hear you @taylorswift13 and indie artists. Love, Apple,"'' <br />
- Eddy Cue, Senior Vice President of Internet Software and Services, Apple Music.
<br />
==Links ==
Recognition tweets [https://x.com/cue/status/612824947342229504?s=20 tweet one] and [https://x.com/cue/status/612824775220555776?s=20 two].
Billbord [https://www.billboard.com/pro/apple-changes-course-after-taylor-swift-open-letter-will-pay-labels-during/ interview].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2015 ]]
[[Category: chaotic neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Recognition without regret]]
[[Category: neutral]]
== References ==
<references />
c5ee02bd31809dcfff615d37329610b070ccadf0
49
48
2023-11-01T15:53:45Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Taylor apology 1.png|thumb|Taylor Swift, apparently being apologized to by Apple Music]]
'''''Airbnb accused of discrimination and racial profiling '''''
==Incident==
" A study published in a Harvard paper found that inquiries from guests with names statistically more common among African Americans were 16% less likely to be accepted by hosts compared to those with names more common among white individuals. This revealed a systemic problem of racial bias within Airbnb. Following public scrutiny and pressure from government officials, Airbnb took steps to address the issue and formed a task force comprised of experts and advocates, including the director of the ACLU's legislative office and Eric Holder, former Attorney General of the United States.
The company ultimately decided to still allow hosts to view guests' names and pictures, but implementing measures to reduce bias. Measures included optional bias training for hosts, increased promotion of the Instant Book feature, and a commitment to making one million listings bookable via Instant Book. Additionally, Airbnb made adjustments to the search results page, making host pictures less prominent." <br />
The use of any of this measures has been questioned repeatedly and it is considered that Airbnb makes it very difficult for anyone to sue on the basis of discrimintaion.<ref> V. Vara, How Airbnb Makes it Hard to Sue for Discrimination, New Yorker, Nov. 3, 2016, https://www.newyorker.com/business/currency/how-airbnb-makes-it-hard-to-sue-for-discrimination </ref>
'''Year:''' 2015, 2016
<br />
==Characteristics==
'''Type of Incident:''' moderate <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' Twitter <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' No. Recognition Without Regret <br />
<br />
==Quote or testimonial ==
''"We hear you @taylorswift13 and indie artists. Love, Apple,"'' <br />
- Eddy Cue, Senior Vice President of Internet Software and Services, Apple Music.
<br />
[[Category: Light ]]
[[Category: 2015 ]]
[[Category: chaotic neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Recognition without regret]]
[[Category: neutral]]
== References ==
<references />
52ca5b924726f2789ebbd4fa95ce1077f1ca223b
File:Airbnb apology.png
6
17
50
2023-11-01T16:11:55Z
Jenesaiswha
2
wikitext
text/x-wiki
AI-generated via the prompt: more than one person: one is an Airbnb representative apologizing for discrimination and racial profiling
8495cb2c90be0ec36ce0cfae15d9004c46d0ce8b
Airbnb Accused Of Racial Profiling
0
16
51
49
2023-11-01T16:12:37Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Airbnb apology.png|thumb|AI-generated via the prompt: more than one person: one is an Airbnb representative apologizing for discrimination and racial profiling]]
'''''Airbnb accused of discrimination and racial profiling '''''
==Incident==
" A study published in a Harvard paper<ref> Edelman, Luca, Svirsky, Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment, Edelman, Benjamin, Michael Luca, and Dan Svirsky. 2017. "Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment." American Economic Journal: Applied Economics, 9 (2): 1-22, earlier draft available at https://news.harvard.edu/wp-content/uploads/2015/12/airbnb-guest-discrimination-2015-12-09.pdf</ref> found that inquiries from guests with names statistically more common among African Americans were 16% less likely to be accepted by hosts compared to those with names more common among white individuals. This revealed a systemic problem of racial bias within Airbnb. Following public scrutiny and pressure from government officials, Airbnb took steps to address the issue and formed a task force comprised of experts and advocates, including the director of the ACLU's legislative office and Eric Holder, former Attorney General of the United States.<ref>Luca and Bazerman, Fast Company, Jun. 19, 2020, https://www.fastcompany.com/90973815/morgan-stanley-new-ceo-ted-pick-experience-background</ref>
The company ultimately decided to still allow hosts to view guests' names and pictures, but implementing measures to reduce bias. Measures included optional bias training for hosts, increased promotion of the Instant Book feature, and a commitment to making one million listings bookable via Instant Book. Additionally, Airbnb made adjustments to the search results page, making host pictures less prominent." <br />
The use of any of this measures has been questioned repeatedly and it is considered that Airbnb makes it very difficult for anyone to sue on the basis of discrimintaion.<ref> V. Vara, How Airbnb Makes it Hard to Sue for Discrimination, New Yorker, Nov. 3, 2016, https://www.newyorker.com/business/currency/how-airbnb-makes-it-hard-to-sue-for-discrimination </ref>
Discrimination continues to be an issue and in 2022 it began hiding guest names from hosts in Oregon.<ref>Gregg, Airbnb hides guest names from hosts to fight racial bias — but only for Oregon residents, The Washington Post, Jan. 4, 2022, https://www.washingtonpost.com/business/2022/01/04/airbnb-oregon-discrimination/</ref>
'''Year:''' 2015, 2016
<br />
==Characteristics==
'''Type of Incident:''' moderate <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' Twitter <br />
'''Restorative action?''' no <br />
'''Corrective action?''' of sorts <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' Yes <br />
<br />
==Quote or testimonial ==
''"“Bias and discrimination have no place on Airbnb, and we have zero tolerance for them. Unfortunately, we have been slow to address these problems, and for this I am sorry."''<ref>Fitzpatrik, Airbnb CEO: ‘Bias and Discrimination Have No Place’ Here, Time, Sept. 8, 2016, https://time.com/4484113/airbnb-ceo-brian-chesky-anti-discrimination-racism/</ref> <br />
- Brian Chesky, Airbnb CEO
<br />
[[Category: Moderate ]]
[[Category: 2015 ]]
[[Category: 2016 ]]
[[Category: chaotic neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Bland Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Apology]]
[[Category: neutral]]
== References ==
<references />
606e76319f79852d59d7714af71065cef9283946
53
51
2023-11-01T16:13:40Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Airbnb apology.png|thumb|AI-generated via the prompt "more than one person: one is an Airbnb representative apologizing for discrimination and racial profiling"]]
'''''Airbnb accused of discrimination and racial profiling '''''
==Incident==
" A study published in a Harvard paper<ref> Edelman, Luca, Svirsky, Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment, Edelman, Benjamin, Michael Luca, and Dan Svirsky. 2017. "Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment." American Economic Journal: Applied Economics, 9 (2): 1-22, earlier draft available at https://news.harvard.edu/wp-content/uploads/2015/12/airbnb-guest-discrimination-2015-12-09.pdf</ref> found that inquiries from guests with names statistically more common among African Americans were 16% less likely to be accepted by hosts compared to those with names more common among white individuals. This revealed a systemic problem of racial bias within Airbnb. Following public scrutiny and pressure from government officials, Airbnb took steps to address the issue and formed a task force comprised of experts and advocates, including the director of the ACLU's legislative office and Eric Holder, former Attorney General of the United States.<ref>Luca and Bazerman, Fast Company, Jun. 19, 2020, https://www.fastcompany.com/90973815/morgan-stanley-new-ceo-ted-pick-experience-background</ref>
The company ultimately decided to still allow hosts to view guests' names and pictures, but implementing measures to reduce bias. Measures included optional bias training for hosts, increased promotion of the Instant Book feature, and a commitment to making one million listings bookable via Instant Book. Additionally, Airbnb made adjustments to the search results page, making host pictures less prominent." <br />
The use of any of this measures has been questioned repeatedly and it is considered that Airbnb makes it very difficult for anyone to sue on the basis of discrimintaion.<ref> V. Vara, How Airbnb Makes it Hard to Sue for Discrimination, New Yorker, Nov. 3, 2016, https://www.newyorker.com/business/currency/how-airbnb-makes-it-hard-to-sue-for-discrimination </ref>
Discrimination continues to be an issue and in 2022 it began hiding guest names from hosts in Oregon.<ref>Gregg, Airbnb hides guest names from hosts to fight racial bias — but only for Oregon residents, The Washington Post, Jan. 4, 2022, https://www.washingtonpost.com/business/2022/01/04/airbnb-oregon-discrimination/</ref>
'''Year:''' 2015, 2016
<br />
==Characteristics==
'''Type of Incident:''' moderate <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' Twitter <br />
'''Restorative action?''' no <br />
'''Corrective action?''' of sorts <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' Yes <br />
<br />
==Quote or testimonial ==
''"“Bias and discrimination have no place on Airbnb, and we have zero tolerance for them. Unfortunately, we have been slow to address these problems, and for this I am sorry."''<ref>Fitzpatrik, Airbnb CEO: ‘Bias and Discrimination Have No Place’ Here, Time, Sept. 8, 2016, https://time.com/4484113/airbnb-ceo-brian-chesky-anti-discrimination-racism/</ref> <br />
- Brian Chesky, Airbnb CEO
<br />
[[Category: Moderate ]]
[[Category: 2015 ]]
[[Category: 2016 ]]
[[Category: chaotic neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Bland Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Apology]]
[[Category: neutral]]
== References ==
<references />
e493868fc217d4920cf1a1d9c2d3fbc803fc88a4
File:Airbnb apology.png
6
17
52
50
2023-11-01T16:13:17Z
Jenesaiswha
2
wikitext
text/x-wiki
AI-generated via the prompt "more than one person: one is an Airbnb representative apologizing for discrimination and racial profiling"
20d944cae52a126e9f8988a1dffcb499be2ababa
File:Equifax horse ARCA.png
6
18
54
2023-11-01T22:39:31Z
Jenesaiswha
2
wikitext
text/x-wiki
Horse hacking into a data base. The horse is typing, the color scheme is reds and blacks. This is an AI-generated image for the prompt "massive Equifax data breach".
51dec199c28ea7b149aed2c118e5fd5808957820
Equifax Data Breach
0
19
55
2023-11-01T22:54:16Z
Jenesaiswha
2
Created page with "[[File:Equifax horse ARCA.png|thumb|This is an AI-generated image for the prompt "massive Equifax data breach".]] '''''Massive Equifax Data Breach ''''' ==Incident== The 2017 Equifax data breach affected citizens in the U.S. (as many as 147.9 million people), England (15.2 million), and Canada (19,000). The massive leak included Social Security numbers, birth dates, addresses, and even some driver's license numbers and credit card information. Equifax's stock dropped 3..."
wikitext
text/x-wiki
[[File:Equifax horse ARCA.png|thumb|This is an AI-generated image for the prompt "massive Equifax data breach".]]
'''''Massive Equifax Data Breach '''''
==Incident==
The 2017 Equifax data breach affected citizens in the U.S. (as many as 147.9 million people), England (15.2 million), and Canada (19,000). The massive leak included Social Security numbers, birth dates, addresses, and even some driver's license numbers and credit card information. Equifax's stock dropped 30% in the aftermath. CEO Richard Smith retired immediately.<ref>https://money.cnn.com/2017/10/02/news/companies/equifax-smith-cyber-breach-apology/index.html</ref>
<br />
The company then faced criticism for its handling of the situation. A couple examples of the many issues: the website it set up to address the breach was plagued by technical issues and the customer service hotline was inadequately staffed. Initially, '''the free credit monitoring service offered by Equifax required consumers to waive their right to sue''', causing public outrage. This clause was later removed from the service terms and conditions.<ref>https://www.latimes.com/business/la-fi-equifax-ceo-apology-20170928-story.html</ref>
<br />
Interim CEO Paulino do Rego Barros Jr. apologized for the handling of the situation in a letter published in the Wall Street Journal.<ref>https://www.wsj.com/articles/on-behalf-of-equifax-im-sorry-1506547253</ref>
Former CEO Richard Smith apologized in House and Senate hearings. He took personal responsibility, but he also blamed one unnamed person in the IT department for not communicating correctly about a necessary security patch.<ref>https://www.nbcnews.com/business/consumer/former-equifax-ceo-blames-one-it-guy-massive-hack-n807956</ref>
<br />
'''Year:''' 2017
<br />
==Characteristics==
'''Type of Incident:''' severe <br />
'''Apology alignment:''' lawful evil <br />
'''Response by:''' two representatives <br />
'''Vehicle of apology:''' newspaper, U.S. House/Senate committee <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' Yes <br />
'''Special feature?''' multiple apologies <br />
<br />
==Quote or testimonial ==
''"To each and every person affected by this breach, I am deeply sorry this occurred [...] the company failed to prevent sensitive information from falling into the hands of wrongdoers." ''<ref> Borak, Former Equifax CEO Richard Smith: 'I am deeply sorry', CNN, Oct. 2, 2017, https://money.cnn.com/2017/10/02/news/companies/equifax-smith-cyber-breach-apology/index.html</ref> <br />
asf
- Richard Smith, Former CEO of Equifax
<br />
[[Category: Moderate ]]
[[Category: 2017 ]]
[[Category: chaotic neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Bland Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Apology]]
[[Category: neutral]]
[[Category: newspaper]]
[[Category: House/Senate Committee]]
== References ==
<references />
3692acdae235029e7027f51aa3d200c6f9ac4e06
Apple Music v. Taylor Swift
0
14
56
46
2023-11-01T23:00:00Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Taylor apology 1.png|thumb|AI-generated image for the prompt "Show me the company Apple Music apologizing to taylor swift".]]
'''''Apple Music "apologizes" to Taylor Swift '''''
==Incident==
When Apple Music offered 3 free months of streaming without paying artists Taylor Swift boycotted the company. Swift posted on Tumbler about this and an Apple Music VP responded with a tweet stating the company would pay artists for streaming ''"even during customer's free trial period"'' and another noting ''"[https://twitter.com/taylorswift13?ref_src=twsrc%5Etfw we hear you]"''. He later expanded on that statement in a Billboard interview. <br />
To note: this was an instance of an apology to an individual posted on a public platform.
'''Year:''' 2015
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' Twitter <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' No. Recognition Without Regret <br />
<br />
==Quote or testimonial ==
''"We hear you @taylorswift13 and indie artists. Love, Apple,"'' <br />
- Eddy Cue, Senior Vice President of Internet Software and Services, Apple Music.
<br />
==Links ==
Recognition tweets [https://x.com/cue/status/612824947342229504?s=20 tweet one] and [https://x.com/cue/status/612824775220555776?s=20 two].
Billbord [https://www.billboard.com/pro/apple-changes-course-after-taylor-swift-open-letter-will-pay-labels-during/ interview].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2015 ]]
[[Category: chaotic neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Recognition without regret]]
[[Category: neutral]]
9284ca4c99fd58004850032e690dd1d598c9431d
95
56
2023-11-04T00:21:20Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Taylor apology 1.png|thumb|AI-generated image for the prompt "Show me the company Apple Music apologizing to taylor swift".]]
'''''Apple Music "apologizes" to Taylor Swift '''''
==Incident==
When Apple Music offered 3 free months of streaming without paying artists Taylor Swift boycotted the company. Swift posted on Tumbler about this and an Apple Music VP responded with a tweet stating the company would pay artists for streaming ''"even during customer's free trial period"'' and another noting ''"[https://twitter.com/taylorswift13?ref_src=twsrc%5Etfw we hear you]"''. He later expanded on that statement in a Billboard interview. <br />
To note: this was an instance of an apology to an individual posted on a public platform.
'''Year:''' 2015
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' Twitter <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' No. Recognition Without Regret <br />
<br />
==Quote or testimonial ==
''"We hear you @taylorswift13 and indie artists. Love, Apple,"'' <br />
- Eddy Cue, Senior Vice President of Internet Software and Services, Apple Music.
<br />
==Links ==
Recognition tweets [https://x.com/cue/status/612824947342229504?s=20 tweet one] and [https://x.com/cue/status/612824775220555776?s=20 two].
Billbord [https://www.billboard.com/pro/apple-changes-course-after-taylor-swift-open-letter-will-pay-labels-during/ interview].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2015 ]]
[[Category: Chaotic Neutral]]
[[Category: Response by Corporation]]
[[Category: Corrective Action]]
[[Category: Social Media Post]]
[[Category: Corrective Action]]
[[Category: No Restitution]]
[[Category: Non-Apology]]
[[Category: Recognition without regret]]
[[Category: Tweet]]
[[Category: Interview on TV or in Magazine]]
[[Category: Apple Music]]
[[Category: Music Industry]]
fba7527679a03860ca3b25565fffc2ec8b4881da
Dominos food tampering
0
13
57
43
2023-11-01T23:01:23Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Dominos weird.png|thumb|AI-generated image for the prompt "the 2009 domino's pizza food tampering video scandal".]]
'''''Domino's employee uploads a food tampering video '''''
==Incident==
Viral video featuring "Domino’s employees putting cheese up their nose and farting on the salami they used on a customer’s pizza [...]. Domino’s CEO responded with a heartfelt apology video of his own." <br /> Domino's President apologized via video.
<br />
'''Year:''' 2009
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' statement <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
<br />
==Quote or testimonial ==
''"“It's not a surprise that this has caused a lot of damage to our brand. It sickens me that the actions of two individuals could impact our great system where a hundred and twenty five thousand men and women work for local business owners around the U.S. ...“'' <br />
- Domino's President.
<br />
==Links ==
The apology [https://youtu.be/dem6eA7-A2I?si=6QIbN8BF72dhK7Cc video].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2009 ]]
[[Category: lawful neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: neutral]]
c24103c4603d74611b10742ebe99e78ee5fec4ca
94
57
2023-11-04T00:17:27Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Dominos weird.png|thumb|AI-generated image for the prompt "the 2009 domino's pizza food tampering video scandal".]]
'''''Domino's employee uploads a food tampering video '''''
==Incident==
Viral video featuring "Domino’s employees putting cheese up their nose and farting on the salami they used on a customer’s pizza [...]. Domino’s CEO responded with a heartfelt apology video of his own." <br /> Domino's President apologized via video.<ref>https://youtu.be/dem6eA7-A2I?si=9rEmdeF79kl-EznB</ref> <ref>https://www.sfgate.com/business/article/How-Domino-s-responded-to-prank-video-3163363.php</ref>
<br />
'''Year:''' 2009
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' statement <br />
'''Restorative action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
<br />
==Quote or testimonial ==
''"“It's not a surprise that this has caused a lot of damage to our brand. It sickens me that the actions of two individuals could impact our great system where a hundred and twenty five thousand men and women work for local business owners around the U.S. ...“'' <br />
- Domino's President.
<br />
==Links ==
The apology [https://youtu.be/dem6eA7-A2I?si=6QIbN8BF72dhK7Cc video].
<br /><br /><br />
[[Category: Light ]]
[[Category: 2009 ]]
[[Category: Lawful Neutra]]
[[Category: Response by High Profile Representative]]
[[Category: YouTube Video Response]]
[[Category: Corrective Action]]
[[Category: No Restitution]]
[[Category: Domino's]]
[[Category: Apology]]
[[Category: No Restitution]]
[[Category: Food Industry]]
3dbd6542e0a5064ce387a976bb8643c3f9d7d5c7
File:Zuckerberg testifies ARCA.png
6
20
58
2023-11-01T23:51:01Z
Jenesaiswha
2
wikitext
text/x-wiki
This is an AI-generated image for the prompt "Mark Zuckerberg testifying before Congress and apologizing for the Cambridge Analytica data breach".
743bf93fadf5e4390b1a27656b0f8c9c0bb6554c
60
58
2023-11-01T23:54:18Z
Jenesaiswha
2
wikitext
text/x-wiki
This is an AI-generated image for the prompt "Mark Zuckerberg testifying before Congress and apologizing for the Cambridge Analytica data breach".
Mark Zuckerberg in a suit testifying before congress. Behind him the hall is full of men in suits. There is also a large screen that shows Mark Zuckerberg´s face with multible lenses.
6c4632310adb1c0d4aaf9eb2ca12a83c74d14b21
Cambridge Analytica Data Breach
0
21
59
2023-11-01T23:53:11Z
Jenesaiswha
2
Created page with " '''''Mark Zukerberg tries several times to apologize for allowing Cambridge Analytica to harvest the data of millions of users ''''' ==Incident== Following disclosures by former Cambridge Analytica employee Christopher Wylie in 2018, the world found out that the consulting firm had harvested personal data from millions of Facebook users without their consent throughout the 2010s. They did this using a quiz app "This Is Your Digital Life" to collect data from the app's..."
wikitext
text/x-wiki
'''''Mark Zukerberg tries several times to apologize for allowing Cambridge Analytica to harvest the data of millions of users '''''
==Incident==
Following disclosures by former Cambridge Analytica employee Christopher Wylie in 2018, the world found out that the consulting firm had harvested personal data from millions of Facebook users without their consent throughout the 2010s. They did this using a quiz app "This Is Your Digital Life" to collect data from the app's users and their friends. '''87 million profiles''' were harvested in total. This '''data was used for political advertising, which included the Ted Cruz and Donald Trump campaigns in the 2016 elections'''. The company was also accused of being involved in the '''Brexit referendum''', though evidence of significant breaches was limited. <br />
Mark Zuckerberg, the CEO of Facebook, publicly apologized multiple times for the Cambridge Analytica scandal. He expressed remorse and took responsibility for the incident in various forums, including in written statements, during interviews, and in congressional hearings. It's worth noting that the scandal prompted a significant public outcry and scrutiny, which led Zuckerberg to address the issue multiple times to regain trust and transparency.
This event is notorious due to the amount of times Mark Zuckerberg tried to apologize before he actually apologized.
'''Year:''' 2010s
<br />
==Characteristics==
'''Type of Incident:''' severe <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' representatives <br />
'''Vehicle of apology:''' newspaper, U.S. House/Senate committee, Facebook, TV interviews <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' Yes, after numerous bad apologies <br />
'''Special feature?''' multiple apologies <br />
<br />
==Quote or testimonial ==
''"It was my mistake, and I’m sorry. I started Facebook, I run it, and I’m responsible for what happens here"''
asf
- Mark Zuckerberg, Facebook CEO, in testimony before Congress on April 10, 2018.
<br />
[[Category: severe ]]
[[Category: 2010s ]]
[[Category: chaotic neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Bland Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Apology]]
[[Category: neutral]]
[[Category: newspaper]]
[[Category: House/Senate Committee]]
[[Category: Facebook]]
[[Category: TV interview]]
== References ==
<references />
72e1c00a3f8f2d463759b4dbea2f8ea80ea32423
61
59
2023-11-01T23:55:23Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Zuckerberg testifies ARCA.png|thumb|This is an AI-generated image for the prompt "Mark Zuckerberg testifying before Congress and apologizing for the Cambridge Analytica data breach".]]
'''''Mark Zukerberg tries several times to apologize for Cambridge Analytica harvesting the data of millions of users '''''
==Incident==
Following disclosures by former Cambridge Analytica employee Christopher Wylie in 2018, the world found out that the consulting firm had harvested personal data from millions of Facebook users without their consent throughout the 2010s. They did this using a quiz app "This Is Your Digital Life" to collect data from the app's users and their friends. '''87 million profiles''' were harvested in total. This '''data was used for political advertising, which included the Ted Cruz and Donald Trump campaigns in the 2016 elections'''. The company was also accused of being involved in the '''Brexit referendum''', though evidence of significant breaches was limited. <br />
Mark Zuckerberg, the CEO of Facebook, publicly apologized multiple times for the Cambridge Analytica scandal. He expressed remorse and took responsibility for the incident in various forums, including in written statements, during interviews, and in congressional hearings. It's worth noting that the scandal prompted a significant public outcry and scrutiny, which led Zuckerberg to address the issue multiple times to regain trust and transparency.
This event is notorious due to the amount of times Mark Zuckerberg tried to apologize before he actually apologized.
'''Year:''' 2010s
<br />
==Characteristics==
'''Type of Incident:''' severe <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' representatives <br />
'''Vehicle of apology:''' newspaper, U.S. House/Senate committee, Facebook, TV interviews <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' Yes, after numerous bad apologies <br />
'''Special feature?''' multiple apologies <br />
<br />
==Quote or testimonial ==
''"It was my mistake, and I’m sorry. I started Facebook, I run it, and I’m responsible for what happens here"''
asf
- Mark Zuckerberg, Facebook CEO, in testimony before Congress on April 10, 2018.
<br />
[[Category: severe ]]
[[Category: 2010s ]]
[[Category: chaotic neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Bland Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Apology]]
[[Category: neutral]]
[[Category: newspaper]]
[[Category: House/Senate Committee]]
[[Category: Facebook]]
[[Category: TV interview]]
== References ==
<references />
f789955e1ced8d6a55d85ba17ba7db7f8f195374
62
61
2023-11-01T23:55:54Z
Jenesaiswha
2
/* Quote or testimonial */
wikitext
text/x-wiki
[[File:Zuckerberg testifies ARCA.png|thumb|This is an AI-generated image for the prompt "Mark Zuckerberg testifying before Congress and apologizing for the Cambridge Analytica data breach".]]
'''''Mark Zukerberg tries several times to apologize for Cambridge Analytica harvesting the data of millions of users '''''
==Incident==
Following disclosures by former Cambridge Analytica employee Christopher Wylie in 2018, the world found out that the consulting firm had harvested personal data from millions of Facebook users without their consent throughout the 2010s. They did this using a quiz app "This Is Your Digital Life" to collect data from the app's users and their friends. '''87 million profiles''' were harvested in total. This '''data was used for political advertising, which included the Ted Cruz and Donald Trump campaigns in the 2016 elections'''. The company was also accused of being involved in the '''Brexit referendum''', though evidence of significant breaches was limited. <br />
Mark Zuckerberg, the CEO of Facebook, publicly apologized multiple times for the Cambridge Analytica scandal. He expressed remorse and took responsibility for the incident in various forums, including in written statements, during interviews, and in congressional hearings. It's worth noting that the scandal prompted a significant public outcry and scrutiny, which led Zuckerberg to address the issue multiple times to regain trust and transparency.
This event is notorious due to the amount of times Mark Zuckerberg tried to apologize before he actually apologized.
'''Year:''' 2010s
<br />
==Characteristics==
'''Type of Incident:''' severe <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' representatives <br />
'''Vehicle of apology:''' newspaper, U.S. House/Senate committee, Facebook, TV interviews <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' Yes, after numerous bad apologies <br />
'''Special feature?''' multiple apologies <br />
<br />
==Quote or testimonial ==
''"It was my mistake, and I’m sorry. I started Facebook, I run it, and I’m responsible for what happens here"''
- Mark Zuckerberg, Facebook CEO, in testimony before Congress on April 10, 2018.
<br />
[[Category: severe ]]
[[Category: 2010s ]]
[[Category: chaotic neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Bland Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Apology]]
[[Category: neutral]]
[[Category: newspaper]]
[[Category: House/Senate Committee]]
[[Category: Facebook]]
[[Category: TV interview]]
== References ==
<references />
3fbec8d1cb873e52a27eaca53e5c7aa8e8e392b7
File:Tony hayward BP oil spill ARCA.png
6
22
63
2023-11-02T00:28:23Z
Jenesaiswha
2
wikitext
text/x-wiki
A man AI believes to be BP Oil CEO Tony Haward is standing in front of a ship, there's mud between the ship and himself. He looks haggard and his tie has a large stain.
82873876f79d0141f3f0a4166ae57d048588ed2b
I would like my life back
0
23
64
2023-11-02T00:40:59Z
Jenesaiswha
2
Created page with "[[File:Tony hayward BP oil spill ARCA.png|thumb|AI-generated image for the prompt "During a TV interview in a port (ships) Tony Hayward apologizes for the BP oil spill".]] '''''2010 BP Oil Spill ''''' ==Incident== In 2010, BP Oil was responsible for one of the most devastating oil spills in history, second only to the Iraqi forces releasing millions of oil barrels into the Persian Gulf in 1991. <br /> During a TV interview, the company's CEO Tony Hayward stated: '''nob..."
wikitext
text/x-wiki
[[File:Tony hayward BP oil spill ARCA.png|thumb|AI-generated image for the prompt "During a TV interview in a port (ships) Tony Hayward apologizes for the BP oil spill".]]
'''''2010 BP Oil Spill '''''
==Incident==
In 2010, BP Oil was responsible for one of the most devastating oil spills in history, second only to the Iraqi forces releasing millions of oil barrels into the Persian Gulf in 1991. <br /> During a TV interview, the company's CEO Tony Hayward stated: '''nobody wants this over more than I do''' [repeated twice] and '''I'd like my life back'''.<ref>https://youtu.be/_zs_06Dwl_k?si=dsSjbq7I276BsrL7</ref>
<br />
This prompted tremendous backlash and harsh coverage. Even Business Insider ran the headline "BP CEO Tony Hayward Apologizes For His Idiotic Statement".<ref>https://www.businessinsider.com/bp-ceo-tony-hayward-apologizes-for-saying-id-like-my-life-back-2010-6</ref>
<br />
'''Year:''' 2010
<br />
==Characteristics==
'''Type of Incident:''' severe <br />
'''Apology alignment:''' lawful evil <br />
'''Response by:''' representatives <br />
'''Vehicle of apology:''' TV interview <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' Yes <br />
'''Special feature?''' multiple apologies <br />
'''Event?'''oil spill <br />
<br />
==Quote or testimonial ==
''"We're sorry for the massive disruption it's caused their lives. There's no one who wants this over more than I do. I'd like my life back" ''
- Tony Hayward, BP CEO
<br />
[[Category: Severe]]
[[Category: 2010]]
[[Category: chaotic evil]]
[[Category: Representative]]
[[Category: statement]]
[[Category: No Corrective Action]]
[[Category: No restitution]]
[[Category: Backlash]]
[[Category: Apology]]
[[Category: Bad]]
[[Category: TV interview]]
[[Category: oil spill]]
== References ==
<references />
a2eae1eec2010e5765f8178e12368d0f8b38e8c3
65
64
2023-11-02T00:43:30Z
Jenesaiswha
2
/* Quote or testimonial */
wikitext
text/x-wiki
[[File:Tony hayward BP oil spill ARCA.png|thumb|AI-generated image for the prompt "During a TV interview in a port (ships) Tony Hayward apologizes for the BP oil spill".]]
'''''2010 BP Oil Spill '''''
==Incident==
In 2010, BP Oil was responsible for one of the most devastating oil spills in history, second only to the Iraqi forces releasing millions of oil barrels into the Persian Gulf in 1991. <br /> During a TV interview, the company's CEO Tony Hayward stated: '''nobody wants this over more than I do''' [repeated twice] and '''I'd like my life back'''.<ref>https://youtu.be/_zs_06Dwl_k?si=dsSjbq7I276BsrL7</ref>
<br />
This prompted tremendous backlash and harsh coverage. Even Business Insider ran the headline "BP CEO Tony Hayward Apologizes For His Idiotic Statement".<ref>https://www.businessinsider.com/bp-ceo-tony-hayward-apologizes-for-saying-id-like-my-life-back-2010-6</ref>
<br />
'''Year:''' 2010
<br />
==Characteristics==
'''Type of Incident:''' severe <br />
'''Apology alignment:''' lawful evil <br />
'''Response by:''' representatives <br />
'''Vehicle of apology:''' TV interview <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' Yes <br />
'''Special feature?''' multiple apologies <br />
'''Event?'''oil spill <br />
<br />
==Quote or testimonial ==
''"We're sorry for the massive disruption it's caused their lives. There's no one who wants this over more than I do. I'd like my life back" '' <br />
- Tony Hayward, BP CEO
<br />
[[Category: Severe]]
[[Category: 2010]]
[[Category: chaotic evil]]
[[Category: Representative]]
[[Category: statement]]
[[Category: No Corrective Action]]
[[Category: No restitution]]
[[Category: Backlash]]
[[Category: Apology]]
[[Category: Bad]]
[[Category: TV interview]]
[[Category: oil spill]]
== References ==
<references />
06c794b2b61c609c1837b831ed65466b00ab4e99
93
65
2023-11-03T23:59:54Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Tony hayward BP oil spill ARCA.png|thumb|AI-generated image for the prompt "During a TV interview in a port (ships) Tony Hayward apologizes for the BP oil spill".]]
'''''2010 BP Oil Spill '''''
==Incident==
In 2010, BP Oil was responsible for one of the most devastating oil spills in history, second only to the Iraqi forces releasing millions of oil barrels into the Persian Gulf in 1991. <br /> During a TV interview, the company's CEO Tony Hayward stated: '''nobody wants this over more than I do''' [repeated twice] and '''I'd like my life back'''.<ref>https://youtu.be/_zs_06Dwl_k?si=dsSjbq7I276BsrL7</ref>
<br />
This prompted tremendous backlash and harsh coverage. Even Business Insider ran the headline "BP CEO Tony Hayward Apologizes For His Idiotic Statement".<ref>https://www.businessinsider.com/bp-ceo-tony-hayward-apologizes-for-saying-id-like-my-life-back-2010-6</ref>
<br />
'''Year:''' 2010
<br />
==Characteristics==
'''Type of Incident:''' severe <br />
'''Apology alignment:''' lawful evil <br />
'''Response by:''' representatives <br />
'''Vehicle of apology:''' TV interview <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' Yes <br />
'''Special feature?''' multiple apologies <br />
'''Event?'''oil spill <br />
'''Industry?'''energy <br />
<br />
==Quote or testimonial ==
''"We're sorry for the massive disruption it's caused their lives. There's no one who wants this over more than I do. I'd like my life back" '' <br />
- Tony Hayward, BP CEO
<br />
[[Category: Severe]]
[[Category: 2010]]
[[Category: Chaotic Evil]]
[[Category: Response by High Profile Representative]]
[[Category: No Corrective Action]]
[[Category: No Restitution]]
[[Category: Backlash]]
[[Category: Apology]]
[[Category: TV Interview]]
[[Category: Oil Spill]]
[[Category: Multiple Apologies]]
[[Category: Energy]]
== References ==
<references />
271c9f1177367a406e4e5cf04a6d80cbd3c8f17b
File:Allah H&M socks.png
6
24
66
2023-11-02T19:54:30Z
Jenesaiswha
2
wikitext
text/x-wiki
AI-generated image for the prompt "The company H&M apologizes for having put out a pair of LEGO-themed socks that looked at upside down had a squiggle that looked like the word "Allah" in Arabic."
a973d6d43fa215ef65d7fa806e0bbb387e8a062f
Allah Socks
0
25
67
2023-11-02T19:55:52Z
Jenesaiswha
2
Created page with "[[File:Allah H&M socks.png|thumb|A single sock with bright color blocks that has a part with shoelaces.]] '''''H&M pulls LEGO-themed socks because customer complaint ''''' ==Incident== In 2018, an H&M customer noticed something... "The high-street giant has been forced to recall a range of socks with a pattern that appeared to resemble the word Allah written in Arabic. The illustration was, according to H&M, intended to be a Lego figurine holding a jackhammer, but, whe..."
wikitext
text/x-wiki
[[File:Allah H&M socks.png|thumb|A single sock with bright color blocks that has a part with shoelaces.]]
'''''H&M pulls LEGO-themed socks because customer complaint '''''
==Incident==
In 2018, an H&M customer noticed something...
"The high-street giant has been forced to recall a range of socks with a pattern that appeared to resemble the word Allah written in Arabic. The illustration was, according to H&M, intended to be a Lego figurine holding a jackhammer, but, when turned upside down, it bore resemblance to the language." <ref>https://www.vogue.co.uk/article/hm-socks-allah-pattern</ref>
<br />
<br />
Ordinarily, this quick withdrawal might have been surprising, but this happened only one month after the brand apologized for having a black child model a hoodie that read "coolest monkey in the jungle".<ref>https://www.nzherald.co.nz/business/hm-caught-in-fresh-racism-row-forced-to-pull-allah-sock-range/SWDICRLARJ5JTD3OTDP4LOTMR4/</ref>
<br />
'''Year:''' 2018
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' unknown (spokesperson) <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' Yes <br />
'''Special feature?''' multiple apologies <br />
'''Event?'''oil spill <br />
<br />
==Quote or testimonial ==
''"The print on this sock represents a Lego figurine, any other meaning is entirely coincidental and we apologise if this motif has offended anyone.” '' <br />
- Unnamed H&M spokesperson
<br />
[[Category: light]]
[[Category: 2018]]
[[Category: chaotic evil]]
[[Category: Representative]]
[[Category: statement]]
[[Category: Corrective Action]]
[[Category: No restitution]]
[[Category: Apology]]
[[Category: unknown vehicle]]
[[Category: recall]]
[[Category: H&M]]
== References ==
<references />
5d8da23c12e21c45baad7e1e391417a6f07f0b0c
90
67
2023-11-03T23:55:23Z
Jenesaiswha
2
/* Incident */
wikitext
text/x-wiki
[[File:Allah H&M socks.png|thumb|A single sock with bright color blocks that has a part with shoelaces.]]
'''''H&M pulls LEGO-themed socks because customer complaint '''''
==Incident==
"The high-street giant has been forced to recall a range of socks with a pattern that appeared to resemble the word Allah written in Arabic. The illustration was, according to H&M, intended to be a Lego figurine holding a jackhammer, but, when turned upside down, it bore resemblance to the language." <ref>https://www.vogue.co.uk/article/hm-socks-allah-pattern</ref>
<br />
<br />
Ordinarily, this quick withdrawal might have been surprising, but this happened only one month after the brand apologized for having a black child model a hoodie that read "coolest monkey in the jungle".<ref>https://www.nzherald.co.nz/business/hm-caught-in-fresh-racism-row-forced-to-pull-allah-sock-range/SWDICRLARJ5JTD3OTDP4LOTMR4/</ref>
<br />
'''Year:''' 2018
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' unknown (spokesperson) <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' Yes <br />
'''Special feature?''' multiple apologies <br />
'''Event?'''oil spill <br />
<br />
==Quote or testimonial ==
''"The print on this sock represents a Lego figurine, any other meaning is entirely coincidental and we apologise if this motif has offended anyone.” '' <br />
- Unnamed H&M spokesperson
<br />
[[Category: light]]
[[Category: 2018]]
[[Category: chaotic evil]]
[[Category: Representative]]
[[Category: statement]]
[[Category: Corrective Action]]
[[Category: No restitution]]
[[Category: Apology]]
[[Category: unknown vehicle]]
[[Category: recall]]
[[Category: H&M]]
== References ==
<references />
76b66df56203da89e94c706bef112f0ab5715ba9
91
90
2023-11-03T23:57:10Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Allah H&M socks.png|thumb|A single sock with bright color blocks that has a part with shoelaces.]]
'''''H&M pulls LEGO-themed socks because customer complaint '''''
==Incident==
"The high-street giant has been forced to recall a range of socks with a pattern that appeared to resemble the word Allah written in Arabic. The illustration was, according to H&M, intended to be a Lego figurine holding a jackhammer, but, when turned upside down, it bore resemblance to the language." <ref>https://www.vogue.co.uk/article/hm-socks-allah-pattern</ref>
<br />
<br />
Ordinarily, this quick withdrawal might have been surprising, but this happened only one month after the brand apologized for having a black child model a hoodie that read "coolest monkey in the jungle".<ref>https://www.nzherald.co.nz/business/hm-caught-in-fresh-racism-row-forced-to-pull-allah-sock-range/SWDICRLARJ5JTD3OTDP4LOTMR4/</ref>
<br />
'''Year:''' 2018
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' unknown (spokesperson) <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' Yes <br />
'''Special feature?''' multiple apologies <br />
'''Event?'''oil spill <br />
<br />
==Quote or testimonial ==
''"The print on this sock represents a Lego figurine, any other meaning is entirely coincidental and we apologise if this motif has offended anyone.” '' <br />
- Unnamed H&M spokesperson
<br />
[[Category: Light]]
[[Category: 2018]]
[[Category: Chaotic Evil]]
[[Category: Representative]]
[[Category: Corrective Action]]
[[Category: No Restitution]]
[[Category: Apology]]
[[Category: Statement, Medium Unknown]]
[[Category: Recall]]
[[Category: H&M]]
[[Category: Fashion, Cosmetics and Personal Care]]
== References ==
<references />
52b6bab3d5726190175fef80c5791136cc7948c5
92
91
2023-11-03T23:57:38Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Allah H&M socks.png|thumb|A single sock with bright color blocks that has a part with shoelaces.]]
'''''H&M pulls LEGO-themed socks because customer complaint '''''
==Incident==
"The high-street giant has been forced to recall a range of socks with a pattern that appeared to resemble the word Allah written in Arabic. The illustration was, according to H&M, intended to be a Lego figurine holding a jackhammer, but, when turned upside down, it bore resemblance to the language." <ref>https://www.vogue.co.uk/article/hm-socks-allah-pattern</ref>
<br />
<br />
Ordinarily, this quick withdrawal might have been surprising, but this happened only one month after the brand apologized for having a black child model a hoodie that read "coolest monkey in the jungle".<ref>https://www.nzherald.co.nz/business/hm-caught-in-fresh-racism-row-forced-to-pull-allah-sock-range/SWDICRLARJ5JTD3OTDP4LOTMR4/</ref>
<br />
'''Year:''' 2018
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' unknown (spokesperson) <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' yes <br />
'''Event?'''oil spill <br />
<br />
==Quote or testimonial ==
''"The print on this sock represents a Lego figurine, any other meaning is entirely coincidental and we apologise if this motif has offended anyone.” '' <br />
- Unnamed H&M spokesperson
<br />
[[Category: Light]]
[[Category: 2018]]
[[Category: Chaotic Evil]]
[[Category: Representative]]
[[Category: Corrective Action]]
[[Category: No Restitution]]
[[Category: Apology]]
[[Category: Statement, Medium Unknown]]
[[Category: Recall]]
[[Category: H&M]]
[[Category: Fashion, Cosmetics and Personal Care]]
== References ==
<references />
9058fc20a8c921fc3b37f67f66a2d9fb731d8329
File:Monkey hoodie H&M ArCA.png
6
26
68
2023-11-02T23:43:15Z
Jenesaiswha
2
wikitext
text/x-wiki
AI-generated image in response to the prompt "H&M apologizes for racist hoodie photo".
8f87a6683da314e935686823633a11ddf1f5d400
H&M Monkey Scandal
0
27
69
2023-11-02T23:43:31Z
Jenesaiswha
2
Created page with "[[File:Monkey hoodie H&M ArCA.png|thumb|AI-generated image in response to the prompt "H&M apologizes for racist hoodie photo".]] '''''H&M pulls LEGO-themed socks because customer complaint ''''' ==Incident== In 2018, clothing company H&M was mired in scandal due to the photograph for an item listed in their store: it featured a black boy modeling a hoodie that read “coolest monkey in the jungle”. This caused an uproar in social media and numerous celebrities called..."
wikitext
text/x-wiki
[[File:Monkey hoodie H&M ArCA.png|thumb|AI-generated image in response to the prompt "H&M apologizes for racist hoodie photo".]]
'''''H&M pulls LEGO-themed socks because customer complaint '''''
==Incident==
In 2018, clothing company H&M was mired in scandal due to the photograph for an item listed in their store: it featured a black boy modeling a hoodie that read “coolest monkey in the jungle”. This caused an uproar in social media and numerous celebrities called the company out for racism. Weeknd and G-Eazy quit working with H&M over the incident.<ref>https://www.washingtonpost.com/news/arts-and-entertainment/wp/2018/01/19/hm-faced-backlash-over-its-monkey-sweatshirt-ad-it-isnt-the-companys-only-controversy/</ref> <br />
A NBC News piece at the time noted that protests were held at H&M stores in South Africa "while the response [was] more muted in Europe.<ref>https://www.nbcnews.com/news/nbcblk/after-backlash-over-monkey-hoodie-ad-h-m-hires-diversity-n838361</ref> <br />
The company appointed a diversity leader and featured an apology on its website stating "we have got this wrong and we agree that, even if unintentional, passive or casual racism needs to be eradicated wherever it exists."
<br />
'''Year:''' 2018
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' website <br />
'''Restorative action?''' no <br />
'''Corrective action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' yes <br />
'''Special feature?''' multiple apologies <br />
<br />
==Quote or testimonial ==
''H&M ISSUES UNEQUIVOCAL APOLOGY FOR POORLY JUDGED PRODUCT AND IMAGE" '' <br />
- Header for the apology on the H&M website, 2018<ref>https://about.hm.com/zh_cn/news/general-news-2018/h-m-issues-unequivocal-apology-for-poorly-judged-product-and-ima.html</ref>
<br />
[[Category: light]]
[[Category: 2018]]
[[Category: lawful evil]]
[[Category: statement]]
[[Category: No Corrective Action]]
[[Category: No restitution]]
[[Category: Apology]]
[[Category: corporate website]]
[[Category: recall]]
[[Category: H&M]]
== References ==
<references />
46f2f80ac7b2fde6015ee2a2d40006e543e3212e
70
69
2023-11-02T23:44:41Z
Jenesaiswha
2
/* Quote or testimonial */
wikitext
text/x-wiki
[[File:Monkey hoodie H&M ArCA.png|thumb|AI-generated image in response to the prompt "H&M apologizes for racist hoodie photo".]]
'''''H&M pulls LEGO-themed socks because customer complaint '''''
==Incident==
In 2018, clothing company H&M was mired in scandal due to the photograph for an item listed in their store: it featured a black boy modeling a hoodie that read “coolest monkey in the jungle”. This caused an uproar in social media and numerous celebrities called the company out for racism. Weeknd and G-Eazy quit working with H&M over the incident.<ref>https://www.washingtonpost.com/news/arts-and-entertainment/wp/2018/01/19/hm-faced-backlash-over-its-monkey-sweatshirt-ad-it-isnt-the-companys-only-controversy/</ref> <br />
A NBC News piece at the time noted that protests were held at H&M stores in South Africa "while the response [was] more muted in Europe.<ref>https://www.nbcnews.com/news/nbcblk/after-backlash-over-monkey-hoodie-ad-h-m-hires-diversity-n838361</ref> <br />
The company appointed a diversity leader and featured an apology on its website stating "we have got this wrong and we agree that, even if unintentional, passive or casual racism needs to be eradicated wherever it exists."
<br />
'''Year:''' 2018
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' website <br />
'''Restorative action?''' no <br />
'''Corrective action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' yes <br />
'''Special feature?''' multiple apologies <br />
<br />
==Quote or testimonial ==
''"H&M ISSUES UNEQUIVOCAL APOLOGY FOR POORLY JUDGED PRODUCT AND IMAGE" '' <br />
- Header for the apology on the H&M website, 2018<ref>https://about.hm.com/zh_cn/news/general-news-2018/h-m-issues-unequivocal-apology-for-poorly-judged-product-and-ima.html</ref>
<br />
[[Category: light]]
[[Category: 2018]]
[[Category: lawful evil]]
[[Category: statement]]
[[Category: No Corrective Action]]
[[Category: No restitution]]
[[Category: Apology]]
[[Category: corporate website]]
[[Category: recall]]
[[Category: H&M]]
== References ==
<references />
b73acf404a27fdee76df1cc8a7c744ea35788cd6
71
70
2023-11-02T23:51:17Z
Jenesaiswha
2
/* Incident */
wikitext
text/x-wiki
[[File:Monkey hoodie H&M ArCA.png|thumb|AI-generated image in response to the prompt "H&M apologizes for racist hoodie photo".]]
'''''H&M pulls LEGO-themed socks because customer complaint '''''
==Incident==
In 2018, clothing company H&M was mired in scandal due to the photograph for an item listed in their store: it featured a black boy modeling a hoodie that read “coolest monkey in the jungle”.<ref>https://www.forbes.com/sites/nicolafumo/2018/01/18/hm-diversity-manager-hire/</ref> This caused an uproar in social media and numerous celebrities called the company out for racism. Weeknd and G-Eazy quit working with H&M over the incident.<ref>https://www.washingtonpost.com/news/arts-and-entertainment/wp/2018/01/19/hm-faced-backlash-over-its-monkey-sweatshirt-ad-it-isnt-the-companys-only-controversy/</ref> <br />
A NBC News piece at the time noted that protests were held at H&M stores in South Africa "while the response [was] more muted in Europe.<ref>https://www.nbcnews.com/news/nbcblk/after-backlash-over-monkey-hoodie-ad-h-m-hires-diversity-n838361</ref> <br />
The company appointed a diversity leader and featured an apology on its website stating "we have got this wrong and we agree that, even if unintentional, passive or casual racism needs to be eradicated wherever it exists."
<br />
'''Year:''' 2018
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' website <br />
'''Restorative action?''' no <br />
'''Corrective action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' yes <br />
'''Special feature?''' multiple apologies <br />
<br />
==Quote or testimonial ==
''"H&M ISSUES UNEQUIVOCAL APOLOGY FOR POORLY JUDGED PRODUCT AND IMAGE" '' <br />
- Header for the apology on the H&M website, 2018<ref>https://about.hm.com/zh_cn/news/general-news-2018/h-m-issues-unequivocal-apology-for-poorly-judged-product-and-ima.html</ref>
<br />
[[Category: light]]
[[Category: 2018]]
[[Category: lawful evil]]
[[Category: statement]]
[[Category: No Corrective Action]]
[[Category: No restitution]]
[[Category: Apology]]
[[Category: corporate website]]
[[Category: recall]]
[[Category: H&M]]
== References ==
<references />
629bb8b5687ac927ff24e94b421321d194534006
86
71
2023-11-03T23:34:33Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Monkey hoodie H&M ArCA.png|thumb|AI-generated image in response to the prompt "H&M apologizes for racist hoodie photo".]]
'''''H&M pulls LEGO-themed socks because customer complaint '''''
==Incident==
In 2018, clothing company H&M was mired in scandal due to the photograph for an item listed in their store: it featured a black boy modeling a hoodie that read “coolest monkey in the jungle”.<ref>https://www.forbes.com/sites/nicolafumo/2018/01/18/hm-diversity-manager-hire/</ref> This caused an uproar in social media and numerous celebrities called the company out for racism. Weeknd and G-Eazy quit working with H&M over the incident.<ref>https://www.washingtonpost.com/news/arts-and-entertainment/wp/2018/01/19/hm-faced-backlash-over-its-monkey-sweatshirt-ad-it-isnt-the-companys-only-controversy/</ref> <br />
A NBC News piece at the time noted that protests were held at H&M stores in South Africa "while the response [was] more muted in Europe.<ref>https://www.nbcnews.com/news/nbcblk/after-backlash-over-monkey-hoodie-ad-h-m-hires-diversity-n838361</ref> <br />
The company appointed a diversity leader and featured an apology on its website stating "we have got this wrong and we agree that, even if unintentional, passive or casual racism needs to be eradicated wherever it exists."
<br />
'''Year:''' 2018
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' website <br />
'''Restorative action?''' no <br />
'''Corrective action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' yes <br />
'''Special feature?''' multiple apologies <br />
<br />
==Quote or testimonial ==
''"H&M ISSUES UNEQUIVOCAL APOLOGY FOR POORLY JUDGED PRODUCT AND IMAGE" '' <br />
- Header for the apology on the H&M website, 2018<ref>https://about.hm.com/zh_cn/news/general-news-2018/h-m-issues-unequivocal-apology-for-poorly-judged-product-and-ima.html</ref>
<br />
[[Category: Light]]
[[Category: 2018]]
[[Category: Lawful Evil]]
[[Category: No Corrective Action]]
[[Category: No Restitution]]
[[Category: Apology]]
[[Category: Statement on Corporate Website]]
[[Category: Recall]]
[[Category: H&M]]
[[Category: Multiple Apologies]]
[[Category: Response by Corporation]]
== References ==
<references />
aca3f138aab8611d9a895722441d002fc637df24
87
86
2023-11-03T23:35:58Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Monkey hoodie H&M ArCA.png|thumb|AI-generated image in response to the prompt "H&M apologizes for racist hoodie photo".]]
'''''H&M pulls LEGO-themed socks because customer complaint '''''
==Incident==
In 2018, clothing company H&M was mired in scandal due to the photograph for an item listed in their store: it featured a black boy modeling a hoodie that read “coolest monkey in the jungle”.<ref>https://www.forbes.com/sites/nicolafumo/2018/01/18/hm-diversity-manager-hire/</ref> This caused an uproar in social media and numerous celebrities called the company out for racism. Weeknd and G-Eazy quit working with H&M over the incident.<ref>https://www.washingtonpost.com/news/arts-and-entertainment/wp/2018/01/19/hm-faced-backlash-over-its-monkey-sweatshirt-ad-it-isnt-the-companys-only-controversy/</ref> <br />
A NBC News piece at the time noted that protests were held at H&M stores in South Africa "while the response [was] more muted in Europe.<ref>https://www.nbcnews.com/news/nbcblk/after-backlash-over-monkey-hoodie-ad-h-m-hires-diversity-n838361</ref> <br />
The company appointed a diversity leader and featured an apology on its website stating "we have got this wrong and we agree that, even if unintentional, passive or casual racism needs to be eradicated wherever it exists."
<br />
'''Year:''' 2018
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' website <br />
'''Restorative action?''' no <br />
'''Corrective action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' yes <br />
'''Special feature?''' multiple apologies <br />
<br />
==Quote or testimonial ==
''"H&M ISSUES UNEQUIVOCAL APOLOGY FOR POORLY JUDGED PRODUCT AND IMAGE" '' <br />
- Header for the apology on the H&M website, 2018<ref>https://about.hm.com/zh_cn/news/general-news-2018/h-m-issues-unequivocal-apology-for-poorly-judged-product-and-ima.html</ref>
<br />
[[Category: Light]]
[[Category: 2018]]
[[Category: Lawful Evil]]
[[Category: No Corrective Action]]
[[Category: No Restitution]]
[[Category: Apology]]
[[Category: Statement on Corporate Website]]
[[Category: Recall]]
[[Category: H&M]]
[[Category: Multiple Apologies]]
[[Category: Response by Corporation]]
[[Category: Racism]]
== References ==
<references />
45bb74d504f708f163495b64ce0823a9a2f3699b
98
87
2023-11-04T00:23:07Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Monkey hoodie H&M ArCA.png|thumb|AI-generated image in response to the prompt "H&M apologizes for racist hoodie photo".]]
'''''H&M pulls LEGO-themed socks because customer complaint '''''
==Incident==
In 2018, clothing company H&M was mired in scandal due to the photograph for an item listed in their store: it featured a black boy modeling a hoodie that read “coolest monkey in the jungle”.<ref>https://www.forbes.com/sites/nicolafumo/2018/01/18/hm-diversity-manager-hire/</ref> This caused an uproar in social media and numerous celebrities called the company out for racism. Weeknd and G-Eazy quit working with H&M over the incident.<ref>https://www.washingtonpost.com/news/arts-and-entertainment/wp/2018/01/19/hm-faced-backlash-over-its-monkey-sweatshirt-ad-it-isnt-the-companys-only-controversy/</ref> <br />
A NBC News piece at the time noted that protests were held at H&M stores in South Africa "while the response [was] more muted in Europe.<ref>https://www.nbcnews.com/news/nbcblk/after-backlash-over-monkey-hoodie-ad-h-m-hires-diversity-n838361</ref> <br />
The company appointed a diversity leader and featured an apology on its website stating "we have got this wrong and we agree that, even if unintentional, passive or casual racism needs to be eradicated wherever it exists."
<br />
'''Year:''' 2018
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' website <br />
'''Restorative action?''' no <br />
'''Corrective action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' yes <br />
'''Special feature?''' multiple apologies <br />
<br />
==Quote or testimonial ==
''"H&M ISSUES UNEQUIVOCAL APOLOGY FOR POORLY JUDGED PRODUCT AND IMAGE" '' <br />
- Header for the apology on the H&M website, 2018<ref>https://about.hm.com/zh_cn/news/general-news-2018/h-m-issues-unequivocal-apology-for-poorly-judged-product-and-ima.html</ref>
<br />
[[Category: Light]]
[[Category: 2018]]
[[Category: Lawful Evil]]
[[Category: No Corrective Action]]
[[Category: No Restitution]]
[[Category: Apology]]
[[Category: Statement on Corporate Website]]
[[Category: Recall]]
[[Category: H&M]]
[[Category: Multiple Apologies]]
[[Category: Response by Corporation]]
[[Category: Racism]]
[[Category: Fashion, Cosmetics and Personal Care]]
== References ==
<references />
885e1b439c2d639eed12339caba6e1b117a9ac8e
File:Headdress h&M Arca.png
6
28
72
2023-11-03T00:17:14Z
Jenesaiswha
2
wikitext
text/x-wiki
AI-generated image in response to the prompt "H&M pulls faux-feather headdresses (DO NOT INCLUDE A HEADDRESS)".
72649aad944895de58710ef8ddda5c39fc3bf664
H&M cultural appropriation
0
29
73
2023-11-03T00:18:04Z
Jenesaiswha
2
Created page with "[[File:Headdress h&M Arca.png|thumb|4 women wearing headresses. All are either light-skinned or caucasian. AI-generated image in response to the prompt "H&M pulls faux-feather headdresses (DO NOT INCLUDE A HEADDRESS)".]] '''''H&M pulls faux-feather headdresses ''''' ==Incident== In 2013, clothing company H&M put out a line of "faux-feather headdresses" in Canada.<ref>https://www.theguardian.com/fashion/2013/aug/09/h-and-m-withdraws-offensive-headdresses-canada</ref> The..."
wikitext
text/x-wiki
[[File:Headdress h&M Arca.png|thumb|4 women wearing headresses. All are either light-skinned or caucasian. AI-generated image in response to the prompt "H&M pulls faux-feather headdresses (DO NOT INCLUDE A HEADDRESS)".]]
'''''H&M pulls faux-feather headdresses '''''
==Incident==
In 2013, clothing company H&M put out a line of "faux-feather headdresses" in Canada.<ref>https://www.theguardian.com/fashion/2013/aug/09/h-and-m-withdraws-offensive-headdresses-canada</ref>
There was criticism on social media and the company received complaints from people that found this to be cultural appropriation and disrespectful towards First Nations peoples.
"A H&M spokeswoman said the hair pieces – patterned headbands with bright pink and purple flowers – were part of the company's summer music festival collection called H&M Loves Music. She said that the Swedish fashion chain received three complaints and quickly decided to withdraw the headdresses from sale."
H&M did not issue an apology but did remove the headdress.<ref>https://www.washingtonpost.com/news/arts-and-entertainment/wp/2018/01/19/hm-faced-backlash-over-its-monkey-sweatshirt-ad-it-isnt-the-companys-only-controversy/</ref>
<br />
'''Year:''' 2013
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' website <br />
'''Restorative action?''' no <br />
'''Corrective action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' yes <br />
'''Special feature?''' multiple apologies <br />
<br />
==Quote or testimonial ==
''"My first instinct was to buy all of them and throw them in the garbage." '' <br />
- Kim Wheeler, who is Ojibwa-Mohawk from Manitoba, commenting on the accessories.<ref>See 1.</ref>
[[Category: light]]
[[Category: 2013]]
[[Category: lawful evil]]
[[Category: Corrective Action]]
[[Category: No restitution]]
[[Category: No Apology]]
[[Category: recall]]
[[Category: H&M]]
== References ==
<references />
c8ec365abf43f1ee746ffb047738ea508053194a
89
73
2023-11-03T23:54:36Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Headdress h&M Arca.png|thumb|4 women wearing headresses. All are either light-skinned or caucasian. AI-generated image in response to the prompt "H&M pulls faux-feather headdresses (DO NOT INCLUDE A HEADDRESS)".]]
'''''H&M pulls faux-feather headdresses '''''
==Incident==
In 2013, clothing company H&M put out a line of "faux-feather headdresses" in Canada.<ref>https://www.theguardian.com/fashion/2013/aug/09/h-and-m-withdraws-offensive-headdresses-canada</ref>
There was criticism on social media and the company received complaints from people that found this to be cultural appropriation and disrespectful towards First Nations peoples.
"A H&M spokeswoman said the hair pieces – patterned headbands with bright pink and purple flowers – were part of the company's summer music festival collection called H&M Loves Music. She said that the Swedish fashion chain received three complaints and quickly decided to withdraw the headdresses from sale."
H&M did not issue an apology but did remove the headdress.<ref>https://www.washingtonpost.com/news/arts-and-entertainment/wp/2018/01/19/hm-faced-backlash-over-its-monkey-sweatshirt-ad-it-isnt-the-companys-only-controversy/</ref>
<br />
'''Year:''' 2013
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' website <br />
'''Restorative action?''' no <br />
'''Corrective action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' yes <br />
'''Special feature?''' multiple apologies <br />
<br />
==Quote or testimonial ==
''"My first instinct was to buy all of them and throw them in the garbage." '' <br />
- Kim Wheeler, who is Ojibwa-Mohawk from Manitoba, commenting on the accessories.<ref>See 1.</ref>
[[Category: Light]]
[[Category: 2013]]
[[Category: Lawful Evil]]
[[Category: Corrective Action]]
[[Category: No Restitution]]
[[Category: Non-apology]]
[[Category: Recall]]
[[Category: H&M]]
[[Category: Multiple Apologies]]
[[Category: Fashion, Cosmetics and Personal Care]]
== References ==
<references />
a0e09731d2d59dbb1abfddbe8a9e1a829ae601bd
File:H&M lack of diversity ARCA.png
6
30
74
2023-11-03T01:11:58Z
Jenesaiswha
2
wikitext
text/x-wiki
AI-generated image in response to the prompt "employee of H&M tweeting from the office". Shows a woman clad in red in an office. Her face is covered.
e64c8df138428e9b866c8f96ebbc0d10f5e6b8bd
H&M lack of model diversity
0
31
75
2023-11-03T01:12:50Z
Jenesaiswha
2
Created page with "[[File:H&M lack of diversity ARCA.png|thumb|AI-generated image in response to the prompt "employee of H&M tweeting from the office".]] '''''H&M South Africa Accused of Rarely Using Black Models ''''' ==Incident== In 2015 H&M South Africa was called out for rarely featuring black models in ads. The company responded “H&M’s marketing has a major impact and it is essential for us to convey a positive image. We want our marketing to show our fashion in an inspiring way,..."
wikitext
text/x-wiki
[[File:H&M lack of diversity ARCA.png|thumb|AI-generated image in response to the prompt "employee of H&M tweeting from the office".]]
'''''H&M South Africa Accused of Rarely Using Black Models '''''
==Incident==
In 2015 H&M South Africa was called out for rarely featuring black models in ads. The company responded “H&M’s marketing has a major impact and it is essential for us to convey a positive image. We want our marketing to show our fashion in an inspiring way, '''to convey a positive feeling.'''”<ref>https://www.huffingtonpost.co.uk/2015/11/09/hm-south-africa-apologise-diversity_n_8508686.html</ref>
This implied that black models did not convey a "positive feeling" and generated more outrage.
The company issued another series of tweets but did not officially apologize.
<br />
'''Year:''' 2015
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' tweet <br />
'''Restorative action?''' no <br />
'''Corrective action?''' no <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' no <br />
<br />
==Quote or testimonial ==
''"@hmsouthafrica this does not count as an apology! @PrideyPankhurst
you are right. I was going there. I'm now gonna just go to #Forever21" '' <br />
- @iNtombiThings, tweeting in response to the second H&M Response on Nov 7, 2015<ref>https://x.com/iNtombiThings/status/662945273199636480?s=20</ref>
[[Category: light]]
[[Category: 2015]]
[[Category: chaotic neutral]]
[[Category: No Corrective Action]]
[[Category: No restitution]]
[[Category: No Apology]]
[[Category: H&M]]
[[Category: tweet]]
== References ==
<references />
381ebd2c2d229fd1a07d4c9120d1cb310d399b4c
78
75
2023-11-03T01:35:24Z
Jenesaiswha
2
/* Quote or testimonial */
wikitext
text/x-wiki
[[File:H&M lack of diversity ARCA.png|thumb|AI-generated image in response to the prompt "employee of H&M tweeting from the office".]]
'''''H&M South Africa Accused of Rarely Using Black Models '''''
==Incident==
In 2015 H&M South Africa was called out for rarely featuring black models in ads. The company responded “H&M’s marketing has a major impact and it is essential for us to convey a positive image. We want our marketing to show our fashion in an inspiring way, '''to convey a positive feeling.'''”<ref>https://www.huffingtonpost.co.uk/2015/11/09/hm-south-africa-apologise-diversity_n_8508686.html</ref>
This implied that black models did not convey a "positive feeling" and generated more outrage.
The company issued another series of tweets but did not officially apologize.
<br />
'''Year:''' 2015
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' tweet <br />
'''Restorative action?''' no <br />
'''Corrective action?''' no <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' no <br />
<br />
==Quote or testimonial ==
''"@hmsouthafrica this does not count as an apology! @PrideyPankhurst you are right. I was going there. I'm now gonna just go to #Forever21" '' <br />
- @iNtombiThings, tweeting in response to the second H&M Response on Nov 7, 2015<ref>https://x.com/iNtombiThings/status/662945273199636480?s=20</ref>
[[Category: light]]
[[Category: 2015]]
[[Category: chaotic neutral]]
[[Category: No Corrective Action]]
[[Category: No restitution]]
[[Category: No Apology]]
[[Category: H&M]]
[[Category: tweet]]
== References ==
<references />
5f9df5a0223b2c6aa45ccf92819090f280621847
83
78
2023-11-03T23:18:39Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:H&M lack of diversity ARCA.png|thumb|AI-generated image in response to the prompt "employee of H&M tweeting from the office".]]
'''''H&M South Africa Accused of Rarely Using Black Models '''''
==Incident==
In 2015 H&M South Africa was called out for rarely featuring black models in ads. The company responded “H&M’s marketing has a major impact and it is essential for us to convey a positive image. We want our marketing to show our fashion in an inspiring way, '''to convey a positive feeling.'''”<ref>https://www.huffingtonpost.co.uk/2015/11/09/hm-south-africa-apologise-diversity_n_8508686.html</ref>
This implied that black models did not convey a "positive feeling" and generated more outrage.
The company issued another series of tweets but did not officially apologize.
<br />
'''Year:''' 2015
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' tweet <br />
'''Restorative action?''' no <br />
'''Corrective action?''' no <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' no <br />
<br />
==Quote or testimonial ==
''"@hmsouthafrica this does not count as an apology! @PrideyPankhurst you are right. I was going there. I'm now gonna just go to #Forever21" '' <br />
- @iNtombiThings, tweeting in response to the second H&M Response on Nov 7, 2015<ref>https://x.com/iNtombiThings/status/662945273199636480?s=20</ref>
[[Category: Light]]
[[Category: 2015]]
[[Category: Chaotic Neutral]]
[[Category: No Corrective Action]]
[[Category: No Restitution]]
[[Category: Non-apology]]
[[Category: H&M]]
[[Category: Tweet]]
[[Category: Fashion, Cosmetics and Personal Care]]
== References ==
<references />
096845172c4e7340f8b62b27bb7412414c2d1978
97
83
2023-11-04T00:22:26Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:H&M lack of diversity ARCA.png|thumb|AI-generated image in response to the prompt "employee of H&M tweeting from the office".]]
'''''H&M South Africa Accused of Rarely Using Black Models '''''
==Incident==
In 2015 H&M South Africa was called out for rarely featuring black models in ads. The company responded “H&M’s marketing has a major impact and it is essential for us to convey a positive image. We want our marketing to show our fashion in an inspiring way, '''to convey a positive feeling.'''”<ref>https://www.huffingtonpost.co.uk/2015/11/09/hm-south-africa-apologise-diversity_n_8508686.html</ref>
This implied that black models did not convey a "positive feeling" and generated more outrage.
The company issued another series of tweets but did not officially apologize.
<br />
'''Year:''' 2015
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' chaotic neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' tweet <br />
'''Restorative action?''' no <br />
'''Corrective action?''' no <br />
'''Backlash to apology?''' yes <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' no <br />
<br />
==Quote or testimonial ==
''"@hmsouthafrica this does not count as an apology! @PrideyPankhurst you are right. I was going there. I'm now gonna just go to #Forever21" '' <br />
- @iNtombiThings, tweeting in response to the second H&M Response on Nov 7, 2015<ref>https://x.com/iNtombiThings/status/662945273199636480?s=20</ref>
[[Category: Light]]
[[Category: 2015]]
[[Category: Chaotic Neutral]]
[[Category: No Corrective Action]]
[[Category: No Restitution]]
[[Category: Non-apology]]
[[Category: H&M]]
[[Category: Social Media Post]]
[[Category: Fashion, Cosmetics and Personal Care]]
== References ==
<references />
e0d3e698ce2b681ec483d5eb75d9ba4cf9fd51e1
File:Budweiser sexual assult arca.png
6
32
76
2023-11-03T01:25:56Z
Jenesaiswha
2
wikitext
text/x-wiki
AI-generated image in response to the prompt "Budweiser executives apologize for a beer slogan that people said mocks efforts against sexual violence."
d9a91cd357d57951e263eeeab27fea4b608e8daf
Budweiser no means no
0
33
77
2023-11-03T01:33:17Z
Jenesaiswha
2
Created page with "[[File:Budweiser sexual assult arca.png|thumb|AI-generated image in response to the prompt "Budweiser executives apologize for a beer slogan that people said mocks efforts against sexual violence."]] '''''Budweiser apologizes for a Bud Light slogan that seems to mock campaigns against sexual violence." ''''' ==Incident== ''"As part of Bud Light’s #UpForWhatever campaign, beer cans were printed with the slogan: “The perfect beer for removing ‘no’ from your vocab..."
wikitext
text/x-wiki
[[File:Budweiser sexual assult arca.png|thumb|AI-generated image in response to the prompt "Budweiser executives apologize for a beer slogan that people said mocks efforts against sexual violence."]]
'''''Budweiser apologizes for a Bud Light slogan that seems to mock campaigns against sexual violence." '''''
==Incident==
''"As part of Bud Light’s #UpForWhatever campaign, beer cans were printed with the slogan: “The perfect beer for removing ‘no’ from your vocabulary for the night.”''<ref>https://www.theguardian.com/business/2015/apr/29/bud-light-slogan-no-means-no</ref>
<br />
'''Year:''' 2015
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' webiste <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' Yes <br />
<br />
==Quote or testimonial ==
''“It’s clear that this particular message missed the mark, and we regret it. We would never condone disrespectful or irresponsible behavior,”<ref>https://newsroom.anheuser-busch.com/statement-on-bud-light-bottle/</ref> <br />
- Alexander Lambrecht, Anheuser-Busch (then owner of Budweiser)
<br />
[[Category: light ]]
[[Category: 2015 ]]
[[Category: lawful neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Apology]]
[[Category: Website]]
[[Category: Alcohol]]
== References ==
<references />
8e3778b9023b1522781bf6db7f12d6a82b3c5ef3
79
77
2023-11-03T01:36:34Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Budweiser sexual assult arca.png|thumb|AI-generated image in response to the prompt "Budweiser executives apologize for a beer slogan that people said mocks efforts against sexual violence."]]
'''''Budweiser apologizes for a Bud Light slogan that seems to mock campaigns against sexual violence." '''''
==Incident==
''"As part of Bud Light’s #UpForWhatever campaign, beer cans were printed with the slogan: “The perfect beer for removing ‘no’ from your vocabulary for the night.”''<ref>https://www.theguardian.com/business/2015/apr/29/bud-light-slogan-no-means-no</ref>
<br />
'''Year:''' 2015
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' webiste <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' Yes <br />
<br />
==Quote or testimonial ==
''“It’s clear that this particular message missed the mark, and we regret it. We would never condone disrespectful or irresponsible behavior,”<ref>https://newsroom.anheuser-busch.com/statement-on-bud-light-bottle/</ref> <br />
- Alexander Lambrecht, Anheuser-Busch (then owner of Budweiser)
<br />
[[Category: light ]]
[[Category: 2015 ]]
[[Category: lawful neutral ]]
[[Category: Response by corporation]]
[[Category: statement]]
[[Category: Corrective Action]]
[[Category: No restitution]]
[[Category: No backlash]]
[[Category: Apology]]
[[Category: Website]]
[[Category: Alcohol]]
[[Category: We've missed the mark ]]
== References ==
<references />
f07e459b597ba25990eb63a0e9ab4a74a0e7d17e
88
79
2023-11-03T23:48:22Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Budweiser sexual assult arca.png|thumb|AI-generated image in response to the prompt "Budweiser executives apologize for a beer slogan that people said mocks efforts against sexual violence."]]
'''''Budweiser apologizes for a Bud Light slogan that seems to mock campaigns against sexual violence." '''''
==Incident==
''"As part of Bud Light’s #UpForWhatever campaign, beer cans were printed with the slogan: “The perfect beer for removing ‘no’ from your vocabulary for the night.”''<ref>https://www.theguardian.com/business/2015/apr/29/bud-light-slogan-no-means-no</ref>
<br />
'''Year:''' 2015
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' webiste <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' Yes <br />
<br />
==Quote or testimonial ==
''“It’s clear that this particular message missed the mark, and we regret it. We would never condone disrespectful or irresponsible behavior,”<ref>https://newsroom.anheuser-busch.com/statement-on-bud-light-bottle/</ref> <br />
- Alexander Lambrecht, Anheuser-Busch (then owner of Budweiser). Statement no longer available on company website, quoted in various online outlets.
<br />
[[Category: Light ]]
[[Category: 2015 ]]
[[Category: Lawful Neutral ]]
[[Category: Response by Corporation]]
[[Category: Corrective Action]]
[[Category: No Restitution]]
[[Category: Apology]]
[[Category: Statement on Corporate Website]]
[[Category: Alcohol]]
[[Category: We've Missed the Mark]]
[[Category: Budweiser]]
== References ==
<references />
6b61d980b3f6e8bb4c9a8fd770335562e187a9ae
Avon v. Jameela Jamil
0
34
80
2023-11-03T22:56:34Z
Jenesaiswha
2
Created page with "[[File:Budweiser sexual assult arca.png|thumb|AI-generated image in response to the prompt "Budweiser executives apologize for a beer slogan that people said mocks efforts against sexual violence."]] '''''Avon puts out a "we missed the mark" tweet after being accused of "shaming women" ''''' ==Incident== In 2019, Actress Jameela Jamil took to Twitter to accuse an Avon ad campaign of body shaming. <br /> The same day, Avon responded with ''“Hi Jameela, we completely u..."
wikitext
text/x-wiki
[[File:Budweiser sexual assult arca.png|thumb|AI-generated image in response to the prompt "Budweiser executives apologize for a beer slogan that people said mocks efforts against sexual violence."]]
'''''Avon puts out a "we missed the mark" tweet after being accused of "shaming women" '''''
==Incident==
In 2019, Actress Jameela Jamil took to Twitter to accuse an Avon ad campaign of body shaming.
<br />
The same day, Avon responded with ''“Hi Jameela, we completely understand where you’re coming from. We realize that we missed the mark with this messaging. We have removed this messaging from all future marketing materials. We fully support our community in loving their bodies and feel confident in their own skin.”''
Under another critical tweet from the actress, Avon added: ''"We hear you and we apologize. We messed up on our Smooth Moves Naked Proof messaging. We want to let you know that we are working diligently to remove this messaging from our marketing materials moving forward. We’re on it. We love our community of women."'' <ref>https://www.theguardian.com/fashion/2019/jan/21/avon-apologizes-anti-cellulite-ad-accused-shaming-women</ref>
'''Year:''' 2019
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful good <br />
'''Response by:''' unnamed representative <br />
'''Vehicle of apology:''' Twitter <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' yes <br />
<br />
==Quote or testimonial ==
''“dimples are cute on your face (not on your thighs),”'' <br />
- Caption of the Avon ad in question
<br />
[[Category: Light ]]
[[Category: 2019 ]]
[[Category: Lawful Good ]]
[[Category: Response by Corporation]]
[[Category: Tweet]]
[[Category: Corrective Action]]
[[Category: No Restitution]]
[[Category: No Backlash]]
[[Category: Apology]]
[[Category: We've Missed the Mark ]]
[[Category: Avon]]
[[Category: Fashion, Cosmetics and Personal Care ]]
== References ==
<references />
80f75ebf54878c0e191c4a7d4167b022562b27ab
82
80
2023-11-03T23:09:14Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Avon apology ArCA.png|thumb|AI-generated response to the prompt "Avon apologizes on Twitter for 'missing the mark' ".]]
'''''Avon puts out a "we missed the mark" tweet after being accused of "shaming women" '''''
==Incident==
In 2019, Actress Jameela Jamil took to Twitter to accuse an Avon ad campaign of body shaming.
<br />
The same day, Avon responded with ''“Hi Jameela, we completely understand where you’re coming from. We realize that we missed the mark with this messaging. We have removed this messaging from all future marketing materials. We fully support our community in loving their bodies and feel confident in their own skin.”''
<br />
Under another critical tweet from the actress, Avon added: ''"We hear you and we apologize. We messed up on our Smooth Moves Naked Proof messaging. We want to let you know that we are working diligently to remove this messaging from our marketing materials moving forward. We’re on it. We love our community of women."'' <ref>https://www.theguardian.com/fashion/2019/jan/21/avon-apologizes-anti-cellulite-ad-accused-shaming-women</ref>
'''Year:''' 2019
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful good <br />
'''Response by:''' unnamed representative <br />
'''Vehicle of apology:''' Twitter <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' yes <br />
<br />
==Quote or testimonial ==
''“dimples are cute on your face (not on your thighs),”'' <br />
- Caption of the Avon ad in question
<br />
[[Category: Light ]]
[[Category: 2019 ]]
[[Category: Lawful Good ]]
[[Category: Response by Corporation]]
[[Category: Tweet]]
[[Category: Corrective Action]]
[[Category: No Restitution]]
[[Category: No Backlash]]
[[Category: Apology]]
[[Category: We've Missed the Mark ]]
[[Category: Avon]]
[[Category: Fashion, Cosmetics and Personal Care ]]
== References ==
<references />
d466cb51b2b16b0ea007e7b13666e310bff17556
96
82
2023-11-04T00:21:48Z
Jenesaiswha
2
wikitext
text/x-wiki
[[File:Avon apology ArCA.png|thumb|AI-generated response to the prompt "Avon apologizes on Twitter for 'missing the mark' ".]]
'''''Avon puts out a "we missed the mark" tweet after being accused of "shaming women" '''''
==Incident==
In 2019, Actress Jameela Jamil took to Twitter to accuse an Avon ad campaign of body shaming.
<br />
The same day, Avon responded with ''“Hi Jameela, we completely understand where you’re coming from. We realize that we missed the mark with this messaging. We have removed this messaging from all future marketing materials. We fully support our community in loving their bodies and feel confident in their own skin.”''
<br />
Under another critical tweet from the actress, Avon added: ''"We hear you and we apologize. We messed up on our Smooth Moves Naked Proof messaging. We want to let you know that we are working diligently to remove this messaging from our marketing materials moving forward. We’re on it. We love our community of women."'' <ref>https://www.theguardian.com/fashion/2019/jan/21/avon-apologizes-anti-cellulite-ad-accused-shaming-women</ref>
'''Year:''' 2019
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful good <br />
'''Response by:''' unnamed representative <br />
'''Vehicle of apology:''' Twitter <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' yes <br />
<br />
==Quote or testimonial ==
''“dimples are cute on your face (not on your thighs),”'' <br />
- Caption of the Avon ad in question
<br />
[[Category: Light ]]
[[Category: 2019 ]]
[[Category: Lawful Good ]]
[[Category: Response by Corporation]]
[[Category: Social Media Post]]
[[Category: Corrective Action]]
[[Category: No Restitution]]
[[Category: No Backlash]]
[[Category: Apology]]
[[Category: We've Missed the Mark ]]
[[Category: Avon]]
[[Category: Fashion, Cosmetics and Personal Care ]]
== References ==
<references />
309e58f3d933a076f648a1ede25d877b731bc7b4
File:Avon apology ArCA.png
6
35
81
2023-11-03T23:08:50Z
Jenesaiswha
2
wikitext
text/x-wiki
A marble- and gold-colored Venetian mask of sorts is on display against a black background. Some nonsensical words in white are next to it. AI-generated response to the prompt "Avon apologizes on Twitter for 'missing the mark' ".
a87f04ea481d68e0a0e47dde1b8d2498e3cbd369
Main Page
0
1
84
25
2023-11-03T23:19:26Z
Jenesaiswha
2
wikitext
text/x-wiki
__NOTOC__
=== Welcome to ArCA, the Archive of Corporate Apologies ===
When I worked in sustainable development I was tasked to set up and run a due diligence system to assess the advisability of engaging with potential donors and operational partners. Due to the geographical areas in which we operated, we were frequently of interest to entities concerned with CSR and green operations for a variety of reasons. I would investigate their track record, whether there were indicators of them being unreliable or reckless.
Essentially: were they “bad operators”? If they had had major scandals or lawsuits, how long ago were these? Had they attempted to repair the situation?
The art of the corporate apology can feature a range of qualities, which can include fear, arrogance, entitlement, genuine dread and remorse, etc. It can be issued by a human, by an entity, or by a human as entity.
I’ve started collecting corporate apologies and the incidents that surround them and have elaborated a taxonomy for them. I am beginning to build the archive and develop a website that will include a game.
=== You can: ===
* Check out the [[Alignment|Taxonomy]] of corporate apologies
* Play [[ArCAdia Memos]] - a little corporate apologies madlibs
* Explore the [[Archive of Corporate Apologies]]
=== Don't know where to start? ===
Just click on "Random page" in the column to your left.
458dcead244706def56a437b46bfa7ec520edb70
About
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36
85
2023-11-03T23:19:34Z
Jenesaiswha
2
Created page with "The Archive of Corporate Apologies was created and is maintained by Margot. Any questions/feedback can be sent [http://mailto:margotmachadok@gmail.com here]. * If you have a corporate apology you think is missing from the archive, you can submit it here. * If you have an apology you think should be added to the list of "pending apologies", please include it here. Margot (she/her/ella) is an interdisciplinary artist, writer, and researcher. She has a Law Degree and exp..."
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The Archive of Corporate Apologies was created and is maintained by Margot.
Any questions/feedback can be sent [http://mailto:margotmachadok@gmail.com here].
* If you have a corporate apology you think is missing from the archive, you can submit it here.
* If you have an apology you think should be added to the list of "pending apologies", please include it here.
Margot (she/her/ella) is an interdisciplinary artist, writer, and researcher. She has a Law Degree and experience in sustainable development, critical pedagogies, research, and due diligence practices. You can see some of her work [http://www.margotmachado.com on her website] or solve some of her crossword puzzles on her blog Crucidrama.
71533ce84dbb1babe5b09ac92df84c83b47dd763
Category:No Restitution
14
37
99
2023-11-04T00:24:07Z
Jenesaiswha
2
Created page with "Testing testing"
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Testing testing
4cac3723d8d4a25a2d7b678cc3092c6832fc0db7
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2023-11-04T00:25:27Z
Jenesaiswha
2
wikitext
text/x-wiki
Instances in which there was no restitution. Restitution is different from Corrective Action in that the latter is future-facing. Restitution seeks to compensate those who have suffered in some way.
7797cb528194baa00eaa27184e044c1749d25e0f
Category:No Corrective Action
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2023-11-04T00:29:26Z
Jenesaiswha
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Created page with "'''No Corrective Action''' indicates that the corporation in question did not take any steps towards improving the situation resulting from the incident it is apologizing for, nor did it take any measures to prevent the situation from happening in the future. This includes anything from holding those responsible via firing, changing policies or procedures, hiring a diversity leader, ensuring specific trainings are conducting, recalling a product, pulling an ad, etc."
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'''No Corrective Action''' indicates that the corporation in question did not take any steps towards improving the situation resulting from the incident it is apologizing for, nor did it take any measures to prevent the situation from happening in the future. This includes anything from holding those responsible via firing, changing policies or procedures, hiring a diversity leader, ensuring specific trainings are conducting, recalling a product, pulling an ad, etc.
35a90275c872ac5eb8f59d8c60cb49fb1d50c8df
H&M Monkey Scandal
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2023-11-04T00:33:42Z
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[[File:Monkey hoodie H&M ArCA.png|thumb|AI-generated image in response to the prompt "H&M apologizes for racist hoodie photo".]]
'''''H&M pulls hoodie reading “coolest monkey in the jungle” after it was modeled by a black child '''''
==Incident==
In 2018, clothing company H&M was mired in scandal due to the photograph for an item listed in their store: it featured a black boy modeling a hoodie that read “coolest monkey in the jungle”.<ref>https://www.forbes.com/sites/nicolafumo/2018/01/18/hm-diversity-manager-hire/</ref> This caused an uproar in social media and numerous celebrities called the company out for racism. Weeknd and G-Eazy quit working with H&M over the incident.<ref>https://www.washingtonpost.com/news/arts-and-entertainment/wp/2018/01/19/hm-faced-backlash-over-its-monkey-sweatshirt-ad-it-isnt-the-companys-only-controversy/</ref> <br />
A NBC News piece at the time noted that protests were held at H&M stores in South Africa "while the response [was] more muted in Europe.<ref>https://www.nbcnews.com/news/nbcblk/after-backlash-over-monkey-hoodie-ad-h-m-hires-diversity-n838361</ref> <br />
The company appointed a diversity leader and featured an apology on its website stating "we have got this wrong and we agree that, even if unintentional, passive or casual racism needs to be eradicated wherever it exists."
<br />
'''Year:''' 2018
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' corporation <br />
'''Vehicle of apology:''' website <br />
'''Restorative action?''' no <br />
'''Corrective action?''' no <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' annoyed <br />
'''Was it actually an apology?''' yes <br />
'''Special feature?''' multiple apologies <br />
<br />
==Quote or testimonial ==
''"H&M ISSUES UNEQUIVOCAL APOLOGY FOR POORLY JUDGED PRODUCT AND IMAGE" '' <br />
- Header for the apology on the H&M website, 2018<ref>https://about.hm.com/zh_cn/news/general-news-2018/h-m-issues-unequivocal-apology-for-poorly-judged-product-and-ima.html</ref>
<br />
[[Category: Light]]
[[Category: 2018]]
[[Category: Lawful Evil]]
[[Category: No Corrective Action]]
[[Category: No Restitution]]
[[Category: Apology]]
[[Category: Statement on Corporate Website]]
[[Category: Recall]]
[[Category: H&M]]
[[Category: Multiple Apologies]]
[[Category: Response by Corporation]]
[[Category: Racism]]
[[Category: Fashion, Cosmetics and Personal Care]]
== References ==
<references />
de5916354f1315936d2b6a16ce56976f3a837442
Budweiser no means no
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2023-11-04T00:35:50Z
Jenesaiswha
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[[File:Budweiser sexual assult arca.png|thumb|AI-generated image in response to the prompt "Budweiser executives apologize for a beer slogan that people said mocks efforts against sexual violence."]]
'''''Budweiser apologizes for a Bud Light slogan that seems to mock campaigns against sexual violence." '''''
==Incident==
''"As part of Bud Light’s #UpForWhatever campaign, beer cans were printed with the slogan: “The perfect beer for removing ‘no’ from your vocabulary for the night.”''<ref>https://www.theguardian.com/business/2015/apr/29/bud-light-slogan-no-means-no</ref>
<br />
'''Year:''' 2015
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful neutral <br />
'''Response by:''' representative <br />
'''Vehicle of apology:''' webiste <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' Yes <br />
<br />
==Quote or testimonial ==
''“It’s clear that this particular message missed the mark, and we regret it. We would never condone disrespectful or irresponsible behavior,”<ref>https://newsroom.anheuser-busch.com/statement-on-bud-light-bottle/</ref> <br />
- Alexander Lambrecht, Anheuser-Busch (then owner of Budweiser). Statement no longer available on company website, quoted in various online outlets.
<br />
[[Category: Light ]]
[[Category: 2015 ]]
[[Category: Lawful Neutral ]]
[[Category: Response by Corporation]]
[[Category: Corrective Action]]
[[Category: No Restitution]]
[[Category: Apology]]
[[Category: Statement on Corporate Website]]
[[Category: Alcohol]]
[[Category: We've Missed the Mark]]
[[Category: Budweiser]]
[[Category: Rape Culture]]
== References ==
<references />
f6fdd2c83e0761b5ac3376ae475cde1c1c1e2638
Category:Response by Corporation
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2023-11-04T00:36:42Z
Jenesaiswha
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Created page with "Instances in which the corporation responds as entity, that is, there is no named representative or spokesperson issuing the words."
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Instances in which the corporation responds as entity, that is, there is no named representative or spokesperson issuing the words.
76aed8eecbf2e5e25bb1a8987de253d75d46d598
Avon v. Jameela Jamil
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2023-11-04T00:37:03Z
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[[File:Avon apology ArCA.png|thumb|AI-generated response to the prompt "Avon apologizes on Twitter for 'missing the mark' ".]]
'''''Avon puts out a "we missed the mark" tweet after being accused of "shaming women" '''''
==Incident==
In 2019, Actress Jameela Jamil took to Twitter to accuse an Avon ad campaign of body shaming.
<br />
The same day, Avon responded with ''“Hi Jameela, we completely understand where you’re coming from. We realize that we missed the mark with this messaging. We have removed this messaging from all future marketing materials. We fully support our community in loving their bodies and feel confident in their own skin.”''
<br />
Under another critical tweet from the actress, Avon added: ''"We hear you and we apologize. We messed up on our Smooth Moves Naked Proof messaging. We want to let you know that we are working diligently to remove this messaging from our marketing materials moving forward. We’re on it. We love our community of women."'' <ref>https://www.theguardian.com/fashion/2019/jan/21/avon-apologizes-anti-cellulite-ad-accused-shaming-women</ref>
'''Year:''' 2019
<br />
==Characteristics==
'''Type of Incident:''' light <br />
'''Apology alignment:''' lawful good <br />
'''Response by:''' unnamed representative <br />
'''Vehicle of apology:''' Twitter <br />
'''Restorative action?''' no <br />
'''Corrective action?''' yes <br />
'''Backlash to apology?''' no <br />
'''Audience response?''' neutral <br />
'''Was it actually an apology?''' yes <br />
<br />
==Quote or testimonial ==
''“dimples are cute on your face (not on your thighs),”'' <br />
- Caption of the Avon ad in question
<br />
[[Category: Light ]]
[[Category: 2019 ]]
[[Category: Lawful Good ]]
[[Category: Response by Corporation]]
[[Category: Social Media Post]]
[[Category: Corrective Action]]
[[Category: No Restitution]]
[[Category: No Backlash]]
[[Category: Apology]]
[[Category: We've Missed the Mark ]]
[[Category: Avon]]
[[Category: Fashion, Cosmetics and Personal Care ]]
[[Category: Body Shaming]]
== References ==
<references />
57204debfa83bf1085bc6534789175a3607eba42
Category:Light
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2023-11-04T00:53:37Z
Jenesaiswha
2
Created page with "Light Incidents </br> Incidents considered light may not be read as such by all. For example, in cases of racism it is hard to clasify incidents as light because they contribute to an overall culture of ingrained systemic racism that is insidious and costs lives. But incidents where life is not lost and no concrete individual is harmed in a physical or financial manner, are considered "Light"."
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Light Incidents </br>
Incidents considered light may not be read as such by all. For example, in cases of racism it is hard to clasify incidents as light because they contribute to an overall culture of ingrained systemic racism that is insidious and costs lives. But incidents where life is not lost and no concrete individual is harmed in a physical or financial manner, are considered "Light".
0e3f2f885df601f076ad82623652b276078d0018
Taxonomy
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2023-11-04T01:15:34Z
Jenesaiswha
2
Created page with "Welcome to the '''Taxonomy and Classifications''' section. You can use it to navigate the archive. * Severity: How severe was the incident that resulted in the apology? Light, moderate or severe. * Year: Year in which the apology took place. * Alignment: based on role playing games. Was the apology Lawful Evil? Was it Chaotic Good? * Response: who issued the response. * Vehicle: * Corrective Action: indicates whether one was taken. An entry is clasified as '''No Correc..."
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Welcome to the '''Taxonomy and Classifications''' section. You can use it to navigate the archive.
* Severity: How severe was the incident that resulted in the apology? Light, moderate or severe.
* Year: Year in which the apology took place.
* Alignment: based on role playing games. Was the apology Lawful Evil? Was it Chaotic Good?
* Response: who issued the response.
* Vehicle:
* Corrective Action: indicates whether one was taken. An entry is clasified as '''No Corrective Action''' when the corporation in question did not take any steps towards improving the situation resulting from the incident it is apologizing for, nor did it take any measures to prevent the situation from happening in the future. This includes anything from holding those responsible via firing, changing policies or procedures, hiring a diversity leader, ensuring specific trainings are conducting, recalling a product, pulling an ad, etc.
* Restitution:
* Backlash: instances in which the apology is considered bad or insuficient and there is a public outcry or some form of market punishment like a stock drop.
* Apology: some apology instances are classified as Non-apologies when there is a statement issued that appears to be doing the legwork of an apology.
* Industry:industry in which the incident takes place: food, fashion, energy, etc.
* Company: corporation involved.
* Issue: area of societal, political, or environmental concern.
* Others: assorted attributes of a given apology. These vary quite a bit and can inglude: the fact that several apologies were issued ("Multiple Apologies"), that there was a public outcry due to an apology perceived as bad by a large segment of the population ("Backlash"), or even the fact that the ubiquitous phrase "We've missed the mark." was used by the company.
dc2105d847562715719b49ae7dfca09288909ad6
Pending Apologies
0
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108
2023-11-04T01:21:13Z
Jenesaiswha
2
Created page with " * Exxon Valdez oil spill (1989) * Bhopal gas tragedy (1984) * Deepwater Horizon oil spill (2010) * Union Carbide chemical disaster (1984) * Fukushima nuclear disaster (2011) * Love Canal toxic waste dump (1978) * Rana Plaza factory collapse (2013) * Chernobyl nuclear disaster (1986) * Libby, Montana asbestos exposure (1919-1999) * Kingston Fossil Plant coal ash spill (2008) * Minamata mercury poisoning (1932-1968) *..."
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* Exxon Valdez oil spill (1989)
* Bhopal gas tragedy (1984)
* Deepwater Horizon oil spill (2010)
* Union Carbide chemical disaster (1984)
* Fukushima nuclear disaster (2011)
* Love Canal toxic waste dump (1978)
* Rana Plaza factory collapse (2013)
* Chernobyl nuclear disaster (1986)
* Libby, Montana asbestos exposure (1919-1999)
* Kingston Fossil Plant coal ash spill (2008)
* Minamata mercury poisoning (1932-1968)
* Flint water crisis (2014-2019)
* Triangle Shirtwaist Factory fire (1911)
* Upper Big Branch Mine disaster (2010)
* Jilin chemical plant explosions (2005)
* Seveso dioxin release (1976)
* West, Texas fertilizer plant explosion (2013)
* Buffalo Creek dam collapse (1972)
* San Juanico disaster (1984)
* Sidoarjo mud flow (2006)
180e631128e4e2b1dd6495c9c21e9a6c1d6b06c8
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2023-11-04T01:23:12Z
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* Exxon Valdez oil spill (1989)
* Bhopal gas tragedy (1984)
* Deepwater Horizon oil spill (2010)
* Union Carbide chemical disaster (1984)
* Fukushima nuclear disaster (2011)
* Love Canal toxic waste dump (1978)
* Rana Plaza factory collapse (2013)
* Chernobyl nuclear disaster (1986)
* Libby, Montana asbestos exposure (1919-1999)
* Kingston Fossil Plant coal ash spill (2008)
* Minamata mercury poisoning (1932-1968)
* Flint water crisis (2014-2019)
* Triangle Shirtwaist Factory fire (1911)
* Upper Big Branch Mine disaster (2010)
* Jilin chemical plant explosions (2005)
* Seveso dioxin release (1976)
* West, Texas fertilizer plant explosion (2013)
* Buffalo Creek dam collapse (1972)
* San Juanico disaster (1984)
* Sidoarjo mud flow (2006)
* Texas City refinery explosion (1947)
* Itaipu Dam collapse (1982)
* Sampoong Department Store collapse (1995)
* Baia Mare cyanide spill (2000)
* Ajka alumina plant accident (2010)
* Three Mile Island nuclear accident (1979)
* Kingman explosion (1973)
* Buffalo Creek flood (1972)
* ExxonMobil refinery explosion (2015)
* Merriespruit tailings dam failure (1994)
* Barreiro chemical waste disaster (1953)
* Vajont Dam disaster (1963)
* Omai gold mine cyanide spill (1995)
* Aberfan landslide (1966)
* Suez Canal oil spill (2021)
* Abercorn restaurant bombing (1978)
* Hyatt Regency walkway collapse (1981)
* Radium Girls radiation exposure (1920s)
* Great Molasses Flood (1919)
* Gulf of Mexico dead zone (ongoing)
4b1121026474d465529a387ec8f443bf658b1b76
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2023-11-04T01:23:46Z
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2
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* Bulleted list item
Exxon Valdez oil spill (1989)
* Bhopal gas tragedy (1984)
* Deepwater Horizon oil spill (2010)
* Union Carbide chemical disaster (1984)
* Fukushima nuclear disaster (2011)
* Love Canal toxic waste dump (1978)
* Rana Plaza factory collapse (2013)
* Chernobyl nuclear disaster (1986)
* Libby, Montana asbestos exposure (1919-1999)
* Kingston Fossil Plant coal ash spill (2008)
* Minamata mercury poisoning (1932-1968)
* Flint water crisis (2014-2019)
* Triangle Shirtwaist Factory fire (1911)
* Upper Big Branch Mine disaster (2010)
* Jilin chemical plant explosions (2005)
* Seveso dioxin release (1976)
* West, Texas fertilizer plant explosion (2013)
* Buffalo Creek dam collapse (1972)
* San Juanico disaster (1984)
* Sidoarjo mud flow (2006)
* Texas City refinery explosion (1947)
* Itaipu Dam collapse (1982)
* Sampoong Department Store collapse (1995)
* Baia Mare cyanide spill (2000)
* Ajka alumina plant accident (2010)
* Three Mile Island nuclear accident (1979)
* Kingman explosion (1973)
* Buffalo Creek flood (1972)
* ExxonMobil refinery explosion (2015)
* Merriespruit tailings dam failure (1994)
* Barreiro chemical waste disaster (1953)
* Vajont Dam disaster (1963)
* Omai gold mine cyanide spill (1995)
* Aberfan landslide (1966)
* Suez Canal oil spill (2021)
* Abercorn restaurant bombing (1978)
* Hyatt Regency walkway collapse (1981)
* Radium Girls radiation exposure (1920s)
* Great Molasses Flood (1919)
* Gulf of Mexico dead zone (ongoing)
b3abb93a5f1538b8cb694f5c8b993093d653b3a7
111
110
2023-11-04T01:30:47Z
Jenesaiswha
2
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******** PENDING RESEARCH CONFIRMATION:
* Exxon Valdez oil spill (1989)
* Bhopal gas tragedy (1984)
* Deepwater Horizon oil spill (2010)
* Union Carbide chemical disaster (1984)
* Fukushima nuclear disaster (2011)
* Love Canal toxic waste dump (1978)
* Rana Plaza factory collapse (2013)
* Chernobyl nuclear disaster (1986)
* Libby, Montana asbestos exposure (1919-1999)
* Kingston Fossil Plant coal ash spill (2008)
* Minamata mercury poisoning (1932-1968)
* Triangle Shirtwaist Factory fire (1911)
* Upper Big Branch Mine disaster (2010)
* Jilin chemical plant explosions (2005)
* Seveso dioxin release (1976)
* West, Texas fertilizer plant explosion (2013)
* Buffalo Creek dam collapse (1972)
* San Juanico disaster (1984)
* Sidoarjo mud flow (2006)
* Texas City refinery explosion (1947)
* Itaipu Dam collapse (1982)
* Sampoong Department Store collapse (1995)
* Baia Mare cyanide spill (2000)
* Ajka alumina plant accident (2010)
* Three Mile Island nuclear accident (1979)
* Kingman explosion (1973)
* Buffalo Creek flood (1972)
* Merriespruit tailings dam failure (1994)
* Barreiro chemical waste disaster (1953)
* Omai gold mine cyanide spill (1995)
* Aberfan landslide (1966)
* Suez Canal oil spill (2021)
* Abercorn restaurant bombing (1978)
* Hyatt Regency walkway collapse (1981)
* Radium Girls radiation exposure (1920s)
* Great Molasses Flood (1919)
* Gulf of Mexico dead zone (ongoing)
2ba7187ee09a731b296e50a150606cc13cfbb377
About
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'''The Archive of Corporate Apologies''' was created and is maintained by me, Margot. When I worked in sustainable development I was tasked to set up and run a due diligence system to assess the advisability of engaging with potential donors and operational partners. Due to the geographical areas in which we operated, we were frequently of interest to entities concerned with CSR and green operations for a variety of reasons. I would investigate their track record, whether there were indicators of them being unreliable or reckless.
</br>
Essentially I had to ask: were they “bad operators”? If they had had major scandals or lawsuits, how long ago were these? Had they attempted to repair the situation?
In looking into this and developing processes to respond to these questions I kept running into corporate apologies. They featured a range of qualities, which as a human apology does, can include fear, arrogance, entitlement, genuine dread and remorse, etc. A corporate apology can be issued by a human, by an entity, or by a human as entity.
But the motivation always feels hollow and unsatisfactory, as a company is not a living being and is not capable of remorse. Still, it is incredibly frequent for victims or victims' loved ones to place stock on an apology, especially when it is not forthcoming.
</br>
This archive attemps to explore the questions raised by the act of corporations apologizing.
</br>
* If you have any questions or feedback, you can reach me [http://mailto:margotmachadok@gmail.com here]. </br>
</br>
* If you have a corporate apology you think is missing from the archive, you can [https://docs.google.com/forms/d/e/1FAIpQLSdb6FPq07wtNR-Urp0zxN3S1Jjtp5HQuoeN4qC4HqDx2feQvQ/viewform?usp=pp_url&entry.1608702175=For+example:+pharmaceutical+hides+negative+findings&entry.1627374320=For+example:+H%26M&entry.892511000=Please+include+the+link submit it here].</br>
* If you have an apology you think should be added to the list of "pending apologies", please [https://docs.google.com/forms/d/e/1FAIpQLSfvUOg6lYOE3uzUJxgbHBDI-9yWvL4XDjG7C8RN-i9WwkB-Vg/viewform?usp=pp_url&entry.2070454302=Please+include+a+single+and+concise+article,+if+possible. include it here].
</br>
'''About me'''
I'm an interdisciplinary artist, writer, and researcher. She has a Law Degree and experience in sustainable development, critical pedagogies, research, and due diligence practices. You can see some of her work [http://www.margotmachado.com on her website] or solve some of her crossword puzzles on her blog Crucidrama.
af2d5c3fcd13e204759743e96ffc886cbab6323b
113
112
2023-11-04T01:57:18Z
Jenesaiswha
2
wikitext
text/x-wiki
'''The Archive of Corporate Apologies''' was created and is maintained by me, Margot.
Over a decade ago, while working at a large sustainable development institution, I was tasked with setting up and running a due diligence system to assess the advisability of engaging with potential donors and operational partners. Due to the geographical areas in which we operated, we were frequently of interest to entities concerned with CSR and green operations for a variety of reasons. I would investigate their track record, whether there were indicators of them being unreliable or reckless.
</br>
Essentially I had to ask: were they “bad operators”? If they had had major scandals or lawsuits, how long ago were these? Had they attempted to repair the situation?
In looking into this and developing processes to respond to these questions I kept running into corporate apologies. They featured a range of qualities, which as a human apology does, can include fear, arrogance, entitlement, genuine dread and remorse, etc. A corporate apology can be issued by a human, by an entity, or by a human as entity.
But the motivation always feels hollow and unsatisfactory, as a company is not a living being and is not capable of remorse. Still, it is incredibly frequent for victims or victims' loved ones to place stock on an apology, especially when it is not forthcoming.
</br>
This archive attemps to explore the questions raised by the act of corporations apologizing.
</br>
* If you have any questions or feedback, you can reach me [http://mailto:margotmachadok@gmail.com here]. </br>
</br>
* If you have a corporate apology you think is missing from the archive, you can [https://docs.google.com/forms/d/e/1FAIpQLSdb6FPq07wtNR-Urp0zxN3S1Jjtp5HQuoeN4qC4HqDx2feQvQ/viewform?usp=pp_url&entry.1608702175=For+example:+pharmaceutical+hides+negative+findings&entry.1627374320=For+example:+H%26M&entry.892511000=Please+include+the+link submit it here].</br>
* If you have an apology you think should be added to the list of "pending apologies", please [https://docs.google.com/forms/d/e/1FAIpQLSfvUOg6lYOE3uzUJxgbHBDI-9yWvL4XDjG7C8RN-i9WwkB-Vg/viewform?usp=pp_url&entry.2070454302=Please+include+a+single+and+concise+article,+if+possible. include it here].
</br>
'''About me'''
I'm an interdisciplinary artist, writer, and researcher. She has a Law Degree and experience in sustainable development, critical pedagogies, research, and due diligence practices. You can see some of her work [http://www.margotmachado.com on her website] or solve some of her crossword puzzles on her blog Crucidrama.
12d72e44cfff9eed0489885d82ac8641f910dbbc
114
113
2023-11-04T01:57:44Z
Jenesaiswha
2
wikitext
text/x-wiki
'''The Archive of Corporate Apologies''' was created and is maintained by me, Margot.
Over a decade ago, while working at a large sustainable development institution, I was tasked with setting up and running a due diligence system to assess the advisability of engaging with potential donors and operational partners. Due to the geographical areas in which we operated, we were frequently of interest to entities concerned with CSR and green operations for a variety of reasons. I would investigate their track record, whether there were indicators of them being unreliable or reckless.
</br>
Essentially I had to ask: were they “bad operators”? If they had had major scandals or lawsuits, how long ago were these? Had they attempted to repair the situation?
In looking into this and developing processes to respond to these questions I kept running into corporate apologies. They featured a range of qualities, which as a human apology does, can include fear, arrogance, entitlement, genuine dread and remorse, etc. A corporate apology can be issued by a human, by an entity, or by a human as entity.
But the motivation always feels hollow and unsatisfactory, as a company is not a living being and is not capable of remorse. Still, it is incredibly frequent for victims or victims' loved ones to place stock on an apology, especially when it is not forthcoming.
</br>
This archive attemps to explore the questions raised by the act of corporations apologizing.
</br>
* If you have any questions or feedback, you can reach me [http://mailto:margotmachadok@gmail.com here]. </br>
</br>
* If you have a corporate apology you think is missing from the archive, you can [https://docs.google.com/forms/d/e/1FAIpQLSdb6FPq07wtNR-Urp0zxN3S1Jjtp5HQuoeN4qC4HqDx2feQvQ/viewform?usp=pp_url&entry.1608702175=For+example:+pharmaceutical+hides+negative+findings&entry.1627374320=For+example:+H%26M&entry.892511000=Please+include+the+link submit it here].</br>
* If you have an apology you think should be added to the list of "pending apologies", please [https://docs.google.com/forms/d/e/1FAIpQLSfvUOg6lYOE3uzUJxgbHBDI-9yWvL4XDjG7C8RN-i9WwkB-Vg/viewform?usp=pp_url&entry.2070454302=Please+include+a+single+and+concise+article,+if+possible. include it here].
</br>
'''About me'''
I'm an interdisciplinary artist, writer, and researcher. She has a Law Degree and experience in sustainable development, critical pedagogies, research, and due diligence practices. You can see some of her work [http://www.margotmachado.com on her website] or solve some of her crossword puzzles on her blog Crucidrama.
36a84b1f464bb362d32c5817223bb76994e79aea
115
114
2023-11-04T01:58:23Z
Jenesaiswha
2
wikitext
text/x-wiki
'''The Archive of Corporate Apologies''' was created and is maintained by me, Margot.
Over a decade ago, while working at a large sustainable development institution, I was tasked with setting up and running a due diligence system to assess the advisability of engaging with potential donors and operational partners. Due to the geographical areas in which we operated, we were frequently of interest to entities concerned with CSR and green operations for a variety of reasons. I would investigate their track record, whether there were indicators of them being unreliable or reckless.
</br>
Essentially I had to ask: were they “bad operators”? If they had had major scandals or lawsuits, how long ago were these? Had they attempted to repair the situation?
In looking into this and developing processes to respond to these questions I kept running into corporate apologies. They featured a range of qualities, which as a human apology does, can include fear, arrogance, entitlement, genuine dread and remorse, etc. A corporate apology can be issued by a human, by an entity, or by a human as entity.
But the motivation always feels hollow and unsatisfactory, as a company is not a living being and is not capable of remorse. Still, it is incredibly frequent for victims or victims' loved ones to place stock on an apology, especially when it is not forthcoming.
</br>
This archive attemps to explore the questions raised by the act of corporations apologizing.
</br>
* If you have any questions or feedback, you can reach me [http://mailto:margotmachadok@gmail.com here]. </br>
* If you have a corporate apology you think is missing from the archive, you can [https://docs.google.com/forms/d/e/1FAIpQLSdb6FPq07wtNR-Urp0zxN3S1Jjtp5HQuoeN4qC4HqDx2feQvQ/viewform?usp=pp_url&entry.1608702175=For+example:+pharmaceutical+hides+negative+findings&entry.1627374320=For+example:+H%26M&entry.892511000=Please+include+the+link submit it here]. </br>
* If you have an apology you think should be added to the list of "pending apologies", please [https://docs.google.com/forms/d/e/1FAIpQLSfvUOg6lYOE3uzUJxgbHBDI-9yWvL4XDjG7C8RN-i9WwkB-Vg/viewform?usp=pp_url&entry.2070454302=Please+include+a+single+and+concise+article,+if+possible. include it here]. </br>
'''About me'''
I'm an interdisciplinary artist, writer, and researcher. She has a Law Degree and experience in sustainable development, critical pedagogies, research, and due diligence practices. You can see some of her work [http://www.margotmachado.com on her website] or solve some of her crossword puzzles on her blog Crucidrama.
fab5ba6c55197d5d5a86629764190542e9b8677a
116
115
2023-11-04T01:58:41Z
Jenesaiswha
2
wikitext
text/x-wiki
'''The Archive of Corporate Apologies''' was created and is maintained by me, Margot.
Over a decade ago, while working at a large sustainable development institution, I was tasked with setting up and running a due diligence system to assess the advisability of engaging with potential donors and operational partners. Due to the geographical areas in which we operated, we were frequently of interest to entities concerned with CSR and green operations for a variety of reasons. I would investigate their track record, whether there were indicators of them being unreliable or reckless.
</br>
Essentially I had to ask: were they “bad operators”? If they had had major scandals or lawsuits, how long ago were these? Had they attempted to repair the situation?
In looking into this and developing processes to respond to these questions I kept running into corporate apologies. They featured a range of qualities, which as a human apology does, can include fear, arrogance, entitlement, genuine dread and remorse, etc. A corporate apology can be issued by a human, by an entity, or by a human as entity.
But the motivation always feels hollow and unsatisfactory, as a company is not a living being and is not capable of remorse. Still, it is incredibly frequent for victims or victims' loved ones to place stock on an apology, especially when it is not forthcoming.
</br>
This archive attemps to explore the questions raised by the act of corporations apologizing.
</br>
* If you have any questions or feedback, you can reach me [http://mailto:margotmachadok@gmail.com here]. </br>
* If you have a corporate apology you think is missing from the archive, you can [https://docs.google.com/forms/d/e/1FAIpQLSdb6FPq07wtNR-Urp0zxN3S1Jjtp5HQuoeN4qC4HqDx2feQvQ/viewform?usp=pp_url&entry.1608702175=For+example:+pharmaceutical+hides+negative+findings&entry.1627374320=For+example:+H%26M&entry.892511000=Please+include+the+link submit it here]. </br>
* If you have an apology you think should be added to the list of "pending apologies", please [https://docs.google.com/forms/d/e/1FAIpQLSfvUOg6lYOE3uzUJxgbHBDI-9yWvL4XDjG7C8RN-i9WwkB-Vg/viewform?usp=pp_url&entry.2070454302=Please+include+a+single+and+concise+article,+if+possible. include it here]. </br>
'''About me''': I'm an interdisciplinary artist, writer, and researcher. She has a Law Degree and experience in sustainable development, critical pedagogies, research, and due diligence practices. You can see some of her work [http://www.margotmachado.com on her website] or solve some of her crossword puzzles on her blog Crucidrama.
13bcbd89d8b2f7ca2ee0d141b6ab74ce9573e211
117
116
2023-11-04T01:59:38Z
Jenesaiswha
2
wikitext
text/x-wiki
'''The Archive of Corporate Apologies''' was created and is maintained by me, Margot.
Over a decade ago, while working at a large sustainable development institution, I was tasked with setting up and running a due diligence system to assess the advisability of engaging with potential donors and operational partners. Due to the geographical areas in which we operated, we were frequently of interest to entities concerned with CSR and green operations for a variety of reasons. I would investigate their track record, whether there were indicators of them being unreliable or reckless.
</br>
Essentially I had to ask: were they “bad operators”? If they had had major scandals or lawsuits, how long ago were these? Had they attempted to repair the situation?
In looking into this and developing processes to respond to these questions I kept running into '''corporate apologies, which featured a range of qualities, which as a human apology does, can include fear, arrogance, entitlement, genuine dread and remorse''', etc. A corporate apology can be issued by a human, by an entity, or by a human as entity.
'''But the motivation always feels hollow and unsatisfactory, as a company is not a living being and is not capable of remorse.''' And still, it is incredibly frequent for victims or victims' loved ones to place stock on an apology, especially when it is not forthcoming.
</br>
This archive attemps to explore the questions raised by the act of corporations apologizing.
</br>
* If you have any questions or feedback, you can reach me [http://mailto:margotmachadok@gmail.com here]. </br>
* If you have a corporate apology you think is missing from the archive, you can [https://docs.google.com/forms/d/e/1FAIpQLSdb6FPq07wtNR-Urp0zxN3S1Jjtp5HQuoeN4qC4HqDx2feQvQ/viewform?usp=pp_url&entry.1608702175=For+example:+pharmaceutical+hides+negative+findings&entry.1627374320=For+example:+H%26M&entry.892511000=Please+include+the+link submit it here]. </br>
* If you have an apology you think should be added to the list of "pending apologies", please [https://docs.google.com/forms/d/e/1FAIpQLSfvUOg6lYOE3uzUJxgbHBDI-9yWvL4XDjG7C8RN-i9WwkB-Vg/viewform?usp=pp_url&entry.2070454302=Please+include+a+single+and+concise+article,+if+possible. include it here]. </br>
'''About me''': I'm an interdisciplinary artist, writer, and researcher. She has a Law Degree and experience in sustainable development, critical pedagogies, research, and due diligence practices. You can see some of her work [http://www.margotmachado.com on her website] or solve some of her crossword puzzles on her blog Crucidrama.
cbcf1d657af1a1bdaeb489b35b39501f0b575585
118
117
2023-11-04T02:00:05Z
Jenesaiswha
2
wikitext
text/x-wiki
'''The Archive of Corporate Apologies''' was created and is maintained by me, Margot.
Over a decade ago, while working at a large sustainable development institution, I was tasked with setting up and running a due diligence system to assess the advisability of engaging with potential donors and operational partners. Due to the geographical areas in which we operated, we were frequently of interest to entities concerned with CSR and green operations for a variety of reasons. I would investigate their track record, whether there were indicators of them being unreliable or reckless.
</br>
Essentially I had to ask: were they “bad operators”? If they had had major scandals or lawsuits, how long ago were these? Had they attempted to repair the situation?
In looking into this and developing processes to respond to these questions I kept running into '''corporate apologies, which featured a range of qualities, which as a human apology does, can include fear, arrogance, entitlement, genuine dread and remorse''', etc. A corporate apology can be issued by a human, by an entity, or by a human as entity.
'''But the motivation always feels hollow and unsatisfactory, as a company is not a living being and is not capable of remorse.''' And still, it is incredibly frequent for victims or victims' loved ones to place stock on an apology, especially when it is not forthcoming.
</br>
This archive attemps to explore the questions raised by the act of corporations apologizing.
</br>
</br>
* If you have any questions or feedback, you can reach me [http://mailto:margotmachadok@gmail.com here]. </br>
* If you have a corporate apology you think is missing from the archive, you can [https://docs.google.com/forms/d/e/1FAIpQLSdb6FPq07wtNR-Urp0zxN3S1Jjtp5HQuoeN4qC4HqDx2feQvQ/viewform?usp=pp_url&entry.1608702175=For+example:+pharmaceutical+hides+negative+findings&entry.1627374320=For+example:+H%26M&entry.892511000=Please+include+the+link submit it here]. </br>
* If you have an apology you think should be added to the list of "pending apologies", please [https://docs.google.com/forms/d/e/1FAIpQLSfvUOg6lYOE3uzUJxgbHBDI-9yWvL4XDjG7C8RN-i9WwkB-Vg/viewform?usp=pp_url&entry.2070454302=Please+include+a+single+and+concise+article,+if+possible. include it here]. </br>
</br>
'''About me''': I'm an interdisciplinary artist, writer, and researcher. She has a Law Degree and experience in sustainable development, critical pedagogies, research, and due diligence practices. You can see some of her work [http://www.margotmachado.com on her website] or solve some of her crossword puzzles on her blog Crucidrama.
9f564754233deb3dff44c5565bd12c58ffc45317
119
118
2023-11-04T02:00:53Z
Jenesaiswha
2
wikitext
text/x-wiki
'''The Archive of Corporate Apologies''' was created and is maintained by me, Margot.
Over a decade ago, while working at a large sustainable development institution, I was tasked with setting up and running a due diligence system to assess the advisability of engaging with potential donors and operational partners. Due to the geographical areas in which we operated, we were frequently of interest to entities concerned with CSR and green operations for a variety of reasons. I would investigate their track record, whether there were indicators of them being unreliable or reckless.
</br>
Essentially, I had to ask: were they “bad operators”? If they had had major scandals or lawsuits, how long ago were these? Had they attempted to repair the situation?
In looking into this and developing processes to respond to these questions I kept running into '''corporate apologies, which featured a range of qualities, which as a human apology does, can include fear, arrogance, entitlement, genuine dread and remorse''', etc. A corporate apology can be issued by a human, by an entity, or by a human as entity.
'''But the motivation always feels hollow and unsatisfactory, as a company is not a living being and is not capable of remorse.''' And still, it is incredibly frequent for victims or victims' loved ones to place stock on an apology, especially when it is not forthcoming.
</br>
This archive attemps to explore the questions raised by the act of corporations apologizing.
</br>
</br>
* If you have any questions or feedback, you can reach me [http://mailto:margotmachadok@gmail.com here]. </br>
* If you have a corporate apology you think is missing from the archive, you can [https://docs.google.com/forms/d/e/1FAIpQLSdb6FPq07wtNR-Urp0zxN3S1Jjtp5HQuoeN4qC4HqDx2feQvQ/viewform?usp=pp_url&entry.1608702175=For+example:+pharmaceutical+hides+negative+findings&entry.1627374320=For+example:+H%26M&entry.892511000=Please+include+the+link submit it here]. </br>
* If you have an apology you think should be added to the list of "pending apologies", please [https://docs.google.com/forms/d/e/1FAIpQLSfvUOg6lYOE3uzUJxgbHBDI-9yWvL4XDjG7C8RN-i9WwkB-Vg/viewform?usp=pp_url&entry.2070454302=Please+include+a+single+and+concise+article,+if+possible. include it here]. </br>
</br>
'''About me''': I'm an interdisciplinary artist, writer, and researcher. She has a Law Degree and experience in sustainable development, critical pedagogies, research, and due diligence practices. You can see some of her work [http://www.margotmachado.com on her website] or solve some of her crossword puzzles on her blog Crucidrama.
cf8c0682a1272cf26b151ac49c3aeaf996589652
Main Page
0
1
120
84
2023-11-04T02:04:20Z
Jenesaiswha
2
wikitext
text/x-wiki
__NOTOC__
=== Welcome to ArCA, the Archive of Corporate Apologies ===
This is a growing archive containing instances of corporations apologizing.
=== You can: ===
* Navigate the archive via the [[Taxonomy|Taxonomy and Categories]] section.
* Check out the [[Alignment|Alignment Chart]] of corporate apologies.
* Play Arcadia, the ArCA quiz.
* [[About|Learn more]] about this project.
* Contribute an apology via [https://docs.google.com/forms/d/e/1FAIpQLSdb6FPq07wtNR-Urp0zxN3S1Jjtp5HQuoeN4qC4HqDx2feQvQ/viewform?usp=pp_url&entry.1608702175=For+example:+pharmaceutical+hides+negative+findings&entry.1627374320=For+example:+H%26M&entry.892511000=Please+include+the+link this form].
* See the list of [[Pending Apologies]].
=== Don't know where to start? ===
Just click on "Random page" in the column to your left.
afc31a66a99f651791154427b1ca34951bf1001d
121
120
2023-11-04T02:07:14Z
Jenesaiswha
2
/* Don't know where to start? */
wikitext
text/x-wiki
__NOTOC__
=== Welcome to ArCA, the Archive of Corporate Apologies ===
This is a growing archive containing instances of corporations apologizing.
=== You can: ===
* Navigate the archive via the [[Taxonomy|Taxonomy and Categories]] section.
* Check out the [[Alignment|Alignment Chart]] of corporate apologies.
* Play Arcadia, the ArCA quiz.
* [[About|Learn more]] about this project.
* Contribute an apology via [https://docs.google.com/forms/d/e/1FAIpQLSdb6FPq07wtNR-Urp0zxN3S1Jjtp5HQuoeN4qC4HqDx2feQvQ/viewform?usp=pp_url&entry.1608702175=For+example:+pharmaceutical+hides+negative+findings&entry.1627374320=For+example:+H%26M&entry.892511000=Please+include+the+link this form].
* See the list of [[Pending Apologies]].
=== Don't know where to start? ===
Let fortune (i.e., the algorithm) guide you. Just [[Special:Random|click here]] to go to a random ArCA page.
ec9a06a8bf2a33da6061ff72d9f3ef7d08ea929c
122
121
2023-11-04T02:07:56Z
Jenesaiswha
2
/* You can: */
wikitext
text/x-wiki
__NOTOC__
=== Welcome to ArCA, the Archive of Corporate Apologies ===
This is a growing archive containing instances of corporations apologizing.
=== You can: ===
* Navigate the archive via the [[Taxonomy|Taxonomy and Categories]] section.
* Check out the [[Alignment|Alignment Chart]] of corporate apologies.
* Take the Arcadia quiz.
* [[About|Learn more]] about this project.
* Contribute an apology via [https://docs.google.com/forms/d/e/1FAIpQLSdb6FPq07wtNR-Urp0zxN3S1Jjtp5HQuoeN4qC4HqDx2feQvQ/viewform?usp=pp_url&entry.1608702175=For+example:+pharmaceutical+hides+negative+findings&entry.1627374320=For+example:+H%26M&entry.892511000=Please+include+the+link this form].
* See the list of [[Pending Apologies]].
=== Don't know where to start? ===
Let fortune (i.e., the algorithm) guide you. Just [[Special:Random|click here]] to go to a random ArCA page.
12aa2e539023a56fea68606a0c16f44296c0ea61
123
122
2023-11-04T02:11:57Z
Jenesaiswha
2
/* You can: */
wikitext
text/x-wiki
__NOTOC__
=== Welcome to ArCA, the Archive of Corporate Apologies ===
This is a growing archive containing instances of corporations apologizing.
=== You can: ===
* Navigate the archive via the [[Taxonomy|Taxonomy and Categories]] section or using the search bar at the top of this page.
* Check out the [[Alignment|Alignment Chart]] of corporate apologies.
* Take the Arcadia quiz.
* [[About|Learn more]] about this project.
* Contribute an apology via [https://docs.google.com/forms/d/e/1FAIpQLSdb6FPq07wtNR-Urp0zxN3S1Jjtp5HQuoeN4qC4HqDx2feQvQ/viewform?usp=pp_url&entry.1608702175=For+example:+pharmaceutical+hides+negative+findings&entry.1627374320=For+example:+H%26M&entry.892511000=Please+include+the+link this form].
* See the list of [[Pending Apologies]].
=== Don't know where to start? ===
Let fortune (i.e., the algorithm) guide you. Just [[Special:Random|click here]] to go to a random ArCA page.
735aee5466294dc15bc299c2a3f097345fe27084